Field Tech Supervisor I — Lead Deployments & Projects

Netsync Network Solutions, Inc.; Dallas (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Annual training budget

Career growth opportunities

Job summary

A technology company in Dallas is seeking a Supervisor I to lead teams in deploying customer assets and ensuring service standards. Responsibilities include providing Tier 1 support for network infrastructures, conducting site walks, and managing technician documentation. The ideal candidate will have practical technology experience and strong interpersonal skills to work effectively with clients and internal teams. This role allows for participation in project management and requires travel over 50%.

Qualifications

• 1-2+ years hands-on, technology related experience or equivalent education.
• Proven work experience dealing with client accounts and base troubleshooting.
• Ability to grow and flourish in an ever changing corporate environment.

Responsibilities

• Implementation of new hardware and software in client network environments.
• Provide Tier 1 support for network and Collaboration infrastructures.
• Lead small-medium sized deployments.

Skills

Mid-level knowledge of core technology services

Strong interpersonal skills

Excellent documentation skills

Education

High school diploma or higher

Tools

CompTIA Project+

ITIL Foundation Ver. 4

CAPM

Job description

A technology company in Dallas is seeking a Supervisor I to lead teams in deploying customer assets and ensuring service standards. Responsibilities include providing Tier 1 support for network infrastructures, conducting site walks, and managing technician documentation. The ideal candidate will have practical technology experience and strong interpersonal skills to work effectively with clients and internal teams. This role allows for participation in project management and requires travel over 50%.