Field Tech Region Float - Cedar Rapids, IA

Cash-Depot-Ltd; Iowa (LA); Presencial; USD 52.000 - 78.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Shift Premiums

Profit Sharing

Company Vehicle

Paid Training

Paid Holidays

PTO

Descripción de la vacante

Cash Depot in the United States is seeking a Regional Float Field Service Technician to install, maintain, repair, and remove ATMs and Air/Vac equipment across multiple territories. You will troubleshoot electro-mechanical systems and perform preventative maintenance, often working independently with minimal supervision.

You’ll travel regionally, benefit from shift premiums, profit sharing, and company-provided vehicle.

Formación

• High school diploma or GED required.
• DOT medical certificate eligibility or ability to obtain.
• Ability to travel to other territories up to two weeks at a time.
• Strong customer service and communication skills.
• Ability to work independently with minimal supervision.

Responsabilidades

• Install, repair, and remove ATMs and Air/Vac equipment.
• Perform preventative and corrective maintenance.
• Troubleshoot electro-mechanical issues and software updates.
• Conduct cash replenishment and coin removal as scheduled.
• Travel to territories to cover staffing gaps and projects.
• Maintain accurate service documentation and part inventory.

Conocimientos

Customer service

Communication skills

Willingness to travel

Independent work

Educación

High School Diploma or GED

Descripción del empleo

Regional Float Field Service TechnicianShift Premiums | Profit Sharing Bonus | Paid Drive Time | Company Vehicle | Paid TrainingTravel the region, earn more, and share in the company’s success.Cash Depot is the nation's largest independent provider of retail cash management, ATM solutions, consumer financial services, and Air/Vac systems. Since 1983, we have built our reputation on delivering dependable service, innovative technology, and exceptional customer support nationwide.We’re looking for self-motivated, flexible technicians who enjoy variety, working independently, troubleshooting equipment, solving problems in the field, and providing outstanding customer service across multiple territories.Why Join Cash Depot?What We OfferShift premiums: +$3/hour after 5 p.m., +$2/hour Saturdays, +$3/hour SundaysProfit Sharing Program – share in the company’s successGuaranteed 40-hour work weekPaid drive timeCompany vehicle providedPaid training and certification opportunitiesStable, year-round workVariety of work across multiple territories and projectsAdvancement opportunities within Field Service and OperationsIndependent work environment with minimal supervisionAt Cash Depot, your work directly impacts customer success, and we believe in rewarding employees who contribute to that success.Earn More: Shift Premiums & Profit SharingAs a Regional Float Technician, your schedule flexes with business needs, and your pay does too. On top of your base hourly rate, you’ll earn shift premiums for hours worked:+$3.00 per hour for hours worked after 5:00 p.m.+$2.00 per hour for hours worked on Saturdays+$3.00 per hour for hours worked on SundaysYou’ll also participate in Cash Depot’s Profit Sharing Program, an annual bonus that rewards employees for the company’s success. When Cash Depot does well, you share in it.Position SummaryAs a Regional Float Field Service Technician, you will be responsible for the installation, conversion, maintenance, troubleshooting, repair, and removal of ATMs, Air/Vac equipment, and other Cash Depot products across multiple territories within your region.This role provides coverage wherever it’s needed most: filling staffing gaps, supporting major installations and special projects, and keeping service levels high across the region. It combines mechanical troubleshooting, technical service, installation work, customer support, and field operations while allowing you to work independently and manage your daily schedule.What You'll DoEquipment Installation & MaintenanceInstall, convert, repair, and remove ATMs, Air/Vac equipment, and other Cash Depot products.Perform preventative and corrective maintenance.Troubleshoot electro-mechanical, hardware, and equipment issues.Perform ATM cash replenishment and coin removal services as scheduled.Complete software updates, diagnostics, and equipment testing.Field Service OperationsTravel to and support assigned territories to provide staffing coverage, project support, and service needs.Partner with dispatch to complete service requests and installations.Maintain inventory and communicate parts and supply needs.Complete required service documentation accurately and on time.Meet department performance metrics related to efficiency, safety, and first-time fix rates.Customer ServiceMaintain strong customer relationships.Represent Cash Depot professionally at all customer locations.Communicate effectively with dispatch, management, and customers.Support customer needs while ensuring all security procedures are followed.Team SupportAssist with training and ride-alongs for other technicians.Recommend process and efficiency improvements.Participate in ongoing technical training programs.Share best practices and knowledge with technicians across territories.Travel RequirementsThis position requires flexibility to travel based on business needs, staffing coverage, and project demands. Team members may be required to travel and work in other assigned territories for up to two consecutive weeks at a time. In addition, this role may require working evening, overnight, and weekend hours on an as-needed basis to support projects, installations, service needs, and operational requirements. Travel schedules and assignments will be communicated as far in advance as possible based on business needs.QualificationsRequiredHigh School Diploma or GED.Valid driver's license with acceptable driving record.Ability to obtain and maintain a DOT Medical Examiner’s Certificate.Experience troubleshooting mechanical, electrical, or electro-mechanical equipment.Willingness to travel and work in other assigned territories for up to two consecutive weeks at a time.Availability to work evening, overnight, and weekend hours as needed.Strong customer service and communication skills.Strong organizational and problem-solving abilities.Ability to work independently with minimal supervision.Ability to safely lift and move equipment required for the position.PreferredATM, kiosk, vending, HVAC, telecommunications, or field service experience.Technical troubleshooting experience.Military, mechanical, maintenance, or service technician background.Cash handling equipment experience.BenefitsShift Premiums (+$3/hour after 5 p.m., +$2/hour Saturdays, +$3/hour Sundays)Paid HolidaysPaid Time Off (PTO)Annual Profit-Sharing Bonus ProgramMedical InsuranceDental InsuranceVision InsuranceCompany-Paid Life InsuranceCompany-Paid Short-Term Disability InsuranceWellness Benefit ProgramsMedical Deductible Reimbursement ProgramScheduleFull-time positionGuaranteed 40-hour work weekSchedule varies based on territory assignments, staffing coverage, and project demandsEvening, overnight, and weekend hours required on an as-needed basisShift premiums paid for hours worked after 5 p.m. (+$3/hour), on Saturdays (+$2/hour), and on Sundays (+$3/hour)Overtime may be required to support customer needs and business demandsTravel assignments communicated as far in advance as possiblePhysical RequirementsThe position requires frequent standing, walking, lifting, carrying, pushing, pulling, bending, kneeling, climbing, and operation of tools and lifting equipment. Team members may be required to lift parts and equipment weighing up to 150 lbs. and work with larger equipment utilizing approved lifting devices.The role includes extensive driving, regional travel with overnight stays, customer-site visits, and working both indoors and outdoors in varying weather conditions.Why Cash Depot?If you’re looking for a career that offers variety, independence, hands-on technical work, and the chance to earn more through shift premiums and profit sharing, the Regional Float role gives you the tools, training, support, and benefits to succeed.Join a growing company where your contributions are recognized, your success is rewarded, and your work directly impacts customer satisfaction.Apply today and build your future with Cash Depot.Cash Depot is an Equal Opportunity Employer and is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the employment process.