Field Service Technician - Columbia SC

Cash-Depot-Ltd; South Carolina; Presencial; USD 45 000 - 70 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Paid Holidays

Paid Time Off (PTO)

Annual Profit-Sharing Bonus Program

Company-Paid Insurance

Resumo da oferta

Cash Depot is seeking a Field Service Technician to install, maintain, and repair ATMs and Air/Vac equipment across assigned territory. You will troubleshoot electro-mechanical systems, perform maintenance, and service cash handling equipment while coordinating with dispatch and customers.

The role emphasizes independent work, problem-solving, and strong customer service as you manage daily schedules and on-site visits.

Qualificações

• High School Diploma or GED required.
• Experience troubleshooting mechanical, electrical, or electro-mechanical equipment.
• Ability to obtain and maintain DOT Medical Examiner's Certificate.
• Strong customer service and communication skills.

Responsabilidades

• Install, convert, repair, and remove ATMs, Air/Vac equipment, and other Cash Depot products.
• Perform preventative and corrective maintenance and testing.
• Troubleshoot electro-mechanical, hardware, or equipment issues.
• Perform ATM cash replenishment and coin removal as scheduled.
• Complete service documentation accurately and on time.

Conhecimentos

Troubleshooting

Customer service

Independent work

Communication

Problem solving

Formação académica

High School Diploma or GED

Descrição da oferta de emprego

Field Service TechnicianPaid Drive Time | Company Vehicle | Profit Sharing Bonus | Paid Training | Monday–FridayJoin a company that values independence, problem solving, and customer service.Cash Depot is the nation's largest independent provider of retail cash management, ATM solutions, consumer financial services, and Air/Vac systems. Since 1983, we have built our reputation on delivering dependable service, innovative technology, and exceptional customer support nationwide.We're looking for self-motivated individuals who enjoy working independently, troubleshooting equipment, solving problems in the field, and providing outstanding customer service.Why Join Cash Depot?What We OfferGuaranteed 40-hour work weekPaid drive timeMonday through Friday scheduleEight-hour workdaysCompany vehicle providedPaid training and certification opportunitiesStable, year-round workProfit Sharing ProgramAdvancement opportunities within Field Service and OperationsIndependent work environment with minimal supervisionAt Cash Depot, your work directly impacts customer success, and we believe in rewarding employees who contribute to that success.Position SummaryAs a Field Service Technician, you will be responsible for the installation, conversion, maintenance, troubleshooting, repair, and removal of ATMs, Air/Vac equipment, and other Cash Depot products throughout your assigned territory.This role combines mechanical troubleshooting, technical service, installation work, customer support, and field operations while allowing you to work independently and manage your daily schedule.What You'll DoEquipment Installation & MaintenanceInstall, convert, repair, and remove ATMs, Air/Vac equipment, and other Cash Depot products.Perform preventative and corrective maintenance.Troubleshoot electro-mechanical, hardware, and equipment issues.Perform ATM cash replenishment and coin removal services as scheduled.Complete software updates, diagnostics, and equipment testing.Field Service OperationsPartner with dispatch to complete service requests and installations.Maintain inventory and communicate parts and supply needs.Complete required service documentation accurately and on time.Meet department performance metrics related to efficiency, safety, and first-time fix rates.Customer ServiceMaintain strong customer relationships.Represent Cash Depot professionally at all customer locations.Communicate effectively with dispatch, management, and customers.Support customer needs while ensuring all security procedures are followed.Team SupportAssist with training and ride-alongs for other technicians.Recommend process and efficiency improvements.Participate in ongoing technical training programs.QualificationsRequiredHigh School Diploma or GED.Valid driver's license with acceptable driving record.Ability to obtain and maintain a DOT Medical Examiner's Certificate. Experience troubleshooting mechanical, electrical, or electro-mechanical equipment.Strong customer service and communication skills.Strong organizational and problem-solving abilities.Ability to work independently with minimal supervision.Ability to safely lift and move equipment required for the position.PreferredATM, kiosk, vending, HVAC, telecommunications, or field service experience.Technical troubleshooting experience.Military, mechanical, maintenance, or service technician background.Cash handling equipment experience.BenefitsPaid HolidaysPaid Time Off (PTO)Annual Profit-Sharing Bonus ProgramMedical InsuranceDental InsuranceVision InsuranceCompany-Paid Life InsuranceCompany-Paid Short-Term Disability InsuranceWellness Benefit Programs Medical Deductible Reimbursement ProgramScheduleFull-time positionMonday through FridayEight-hour workdaysStart and end times may vary based on customer appointments, installation schedules, and operational requirementsOccasional overtime may be required to support customer needs and business demandsLimited after-hours work may be required for emergency service calls, major installations, or project workPhysical RequirementsThe position requires frequent standing, walking, lifting, carrying, pushing, pulling, bending, kneeling, climbing, and operation of tools and lifting equipment. Team members may be required to lift parts and equipment weighing up to 150 lbs. and work with larger equipment utilizing approved lifting devices.The role includes extensive driving, customer-site visits, and working both indoors and outdoors in varying weather conditions.Why Cash Depot?If you're looking for a career that offers stability, independence, hands-on technical work, and the opportunity to make an impact every day, Cash Depot provides the tools, training, support, and benefits to help you succeed.Join a growing company where your contributions are recognized, your success is rewarded, and your work directly impacts customer satisfaction.Apply today and build your future with Cash Depot.Cash Depot is an Equal Opportunity Employer and is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the employment process.