Field Tech II

Elevated HR Consulting, LLC; Northern (KY); Hybrid; USD 52,000 - 72,000; Full time

Job summary

Elevated HR Consulting, LLC is seeking a Field Technician II for FTTH and fixed wireless installations, troubleshooting, and maintenance. You will work independently to install, configure equipment, and ensure safety and quality standards.

The role requires hands-on fiber optic and wireless networking expertise, ability to climb ladders, lift up to 50 lbs, and flexibility to work evenings or weekends as needed.

Qualifications

• 2–5 years of telecommunications, fiber optic, or wireless internet experience preferred.
• Strong knowledge of fiber optic systems and wireless networking.
• Experience with fiber splicing, testing, and troubleshooting.

Responsibilities

• Independently perform FTTH and fixed wireless installations for residential and business customers.
• Terminate fiber optic connectors and perform fiber splicing as required.
• Install and configure ONTs, routers, radios, antennas, and customer networking equipment.
• Conduct site surveys to optimize signal and equipment placement.
• Troubleshoot service interruptions and customer connectivity issues.
• Perform service upgrades and repairs.
• Maintain network infrastructure including towers and fiber distribution systems.
• Use OTDRs, power meters, and diagnostic tools for testing.
• Assist with network expansions and new site activations.
• Maintain detailed documentation of repairs, installations, and inventory usage.

Skills

FTTH systems

RF technology

Wireless networking

Fiber splicing

Testing & troubleshooting

Routing & Wi-Fi

Independent work

Tools

OTDRs

Power meters

Diagnostic tools

Job description

Title: Field Tech II (FTTH & Fixed Wireless)

Reports to: General Manager

Supervises Staff: no

FLSA Status: Full-Time; Non-Exempt

Job Summary:

The Field Technician II is responsible for independently performing installations, troubleshooting, maintenance, and repair of FTTH and fixed wireless internet services. This role requires strong technical knowledge of fiber optic systems, wireless networking, and customer support while ensuring installations meet company performance and safety standards.

Duties/Responsibilities:

• Independently perform FTTH and fixed wireless advanced and typical installations for residential and business customers.
• Terminate fiber optic connectors and perform fiber splicing as required.
• Install and configure ONTs, routers, radios, antennas, and customer networking equipment.
• Conduct site surveys to determine optimal signal and equipment placement.
• Troubleshoot service interruptions, signal loss, and customer connectivity issues.
• Perform service upgrades and repairs.
• Perform maintenance on network infrastructure, including towers, relay points, and fiber distribution systems.
• Utilize OTDRs, power meters, and diagnostic tools for troubleshooting and testing.
• Assist with network expansions and new site activations.
• Maintain detailed documentation of repairs, installations, and inventory usage.

Required Skills/Abilities:

• Strong understanding of FTTH systems, RF technology, and wireless networking.
• Experience with fiber splicing, testing, and troubleshooting.
• Knowledge of routing, Wi-Fi networking, and telecommunications infrastructure.
• Ability to work independently and manage daily workload.

Education and Experience:

• 2–5 years of telecommunications, fiber optic, or wireless internet experience preferred.

Certifications Preferred:

• CompTIA Network+
• Fiber Optic Association (FOA)
• ETA or similar telecommunications certifications

Physical and General Requirements:

• Ability to climb ladders and work outdoors in varying weather conditions.
• Ability to lift and carry up to 50 lbs.
• Valid driver's license with a clean driving record.
• Ability to pass background check and drug screening.
• Ability to work evenings, weekends, and on-call rotations as needed.
• Commitment to safety, customer satisfaction, and quality workmanship.