Field Support Technician – Learn & Grow

Us; Westerville (OH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

HSA/FSA

Life and AD&D insurance

Disability insurance

401k after 60 days

Paid time off

Tuition reimbursement

Employee Assistance Program

Company vehicle

Cell phone and tablet

Career advancement

Job summary

Vector Security is seeking a Support Technician in Columbus, OH / On the Road. You will assist experienced technicians with installations and servicing for residential and commercial customers, while learning the industry through management and a structured training curriculum.

You should communicate professionally to deliver superior customer service and understand the technical functionality of systems; a valid driver's license is required.

Qualifications

• HS diploma or equivalent - required.
• No industry experience required; willing to learn via training from management and peers.
• Must communicate professionally to provide superior customer service.
• Must understand technical functionality of systems learned online or hands-on.
• Valid driver’s license with acceptable driving history.

Responsibilities

• Assist experienced technicians with installations and/or servicing.
• Demonstrate ability to learn and retain information for future use.
• Employ basic logic to walk through simple issues to resolution.
• Utilize hand tools and basic power tools.
• Keep job site clean and organized for safety and quick access to tools and equipment.
• Interact with peers, manager, and customers effectively.

Job description

Vector Security is seeking a Support Technician in Columbus, OH / On the Road. You will assist experienced technicians with installations and servicing for residential and commercial customers, while learning the industry through management and a structured training curriculum.

You should communicate professionally to deliver superior customer service and understand the technical functionality of systems; a valid driver's license is required.