Field Support Technician

A.C.Coy Company; Philadelphia (Philadelphia County); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Paid training

Vehicle for work

Gas card

All necessary test equipment

Job summary

The A.C. Coy Company is hiring a Field Technician to support various client locations in the Greater Philadelphia area and beyond. The ideal candidate should have at least two years of experience in IT or telecom, strong technical skills, and the ability to perform physical tasks.

This role includes providing engineering support, troubleshooting, and working with specialized test equipment. The company offers paid training and essential work tools such as a vehicle for work use.

Qualifications

• Two or more years of technical work experience in the Information Technology or Wireless Telecom industries.
• Ability to walk up to 1/2 mile to perform in-building walk tests.
• Proficiency with common hand tools.
• Ability to lift 50lbs and work from ladders.

Responsibilities

• Provide onsite engineering support during deployment of Distributed Antenna Systems.
• Troubleshoot, diagnose, and resolve complex installation problems.
• Support Senior Field Engineers on site in programming and commissioning.
• Use test equipment to troubleshoot network issues.

Skills

Technical work experience

Problem-solving skills

Communication skills

Organizational skills

Tools

Signal generator

Spectrum analyzer

Cat5/6 cable tester

Fiber optic power meter

Job description

Location

Greater Philadelphia area/Western NJ

Job Type

Contract-to-Hire

Overview

The A.C. Coy Company is currently hiring for a Field Technician role to support client locations in Greater Philadelphia, New Jersey, Delaware, and at times, across the U.S. Our ideal candidate will have strong technical skills, 2+ years of IT, RF, or telecom experience, a clean driving record, and the ability to complete walking tests of up to 1/2 mile, when needed.

Our Client will provide paid training, a vehicle to use for work, a gas card, and all the necessary test equipment.

Responsibilities

• Provide onsite engineering support during deployment of Distributed Antenna Systems
• Troubleshoot, diagnose, and resolve complex installation and hardware problems for both active and passive DAS equipment
• Navigate technical scope of work documents to accurately execute procedures and deliverables
• Support Senior Field Engineers on site in assembly, programming, troubleshooting, optimization, and commissioning of Distributed Antenna Systems
• Use test equipment such as signal generator, spectrum analyzer, Cat5/6 cable tester and fiber optic power meter to troubleshoot and diagnose network issues
• Perform benchmark and post-commissioning data collection using laptop, PCTEL scanner, UEs and industry standard data collection software

Required

• Two or more years of technical work experience in the Information Technology or Wireless Telecom industries
• Ability to walk up to 1/2 mile to perform in-building walk tests in large buildings
• Ability to lift 50lbs, work from ladders, climb, crouch, and kneel.
• Proficiency with common hand tools
• Ability to work independently with minimum oversight
• Basic proficiency with Windows, PC hardware, MS Office Software, and other basic applications
• Willingness to learn new skills and take on new tasks
• Strong organizational, communication and problem-solving skill

Preferred

• Basic knowledge of RF theory, networking, and telecommunications, with experience in troubleshooting and problem-solving
• Ability to read blueprints, design drawings and Visio drawings

Additional Requirements

• Ability to clear criminal background checks, drug screen and drivers license check
• Ability to travel (at times overnight) throughout the PA/NJ/DE area.