Field Support Technician

Jackson Hewitt - HSF; Modesto (CA); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Earned Wage Access

Competitive salary

Flexible schedule

Advancement opportunities

Training & development

Teladoc

Job summary

Jackson Hewitt is seeking a Seasonal Field Support Technician to set up and break down kiosks in local retail stores. You will drive a moving truck, unload equipment, and install kiosks while ensuring they look polished and on-brand for our customers.

Responsibilities include assisting with setup/teardown, maintaining a clean, inviting workspace, meeting deadlines, and supporting location maintenance. Flexible schedules, training, and advancement opportunities are offered.

Qualifications

• Driver's license preferred.
• Excellent interpersonal and communication skills.
• Basic computer knowledge preferred but not required.
• Customer service experience.

Responsibilities

• Set up and teardown of kiosk furniture, computers, and components using hand tools.
• Meet deadlines to maintain brand appearance standards at each location.
• Maintain a clean, inviting workplace by cleaning counters, glass, and common areas.
• Other duties as assigned.

Skills

Driver's license

Interpersonal skills

Communication skills

Customer service

Tech setup knowledge

Job description

Benefits:

• Earned Wage Access
• Competitive salary
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Training & development

Our Seasonal Field Support Technician is responsible for completing the set-up and break-down of our kiosks in various local retail stores. Tasks include driving a moving truck, carrying equipment into the location, setting up a kiosk, and location maintenance. The ideal candidate will possess knowledge of computer/tech installation, but this is not required.

What you’ll do here:

• Assist with the set-up and teardown of kiosk furniture, computers, tech, and kiosk components using hand tools.
• Meets deadlines to ensure office locations meet our brand/marketing appearance standards.
• Assists in maintaining a clean and inviting workplace, this may include removal of trash, vacuuming or sweeping, cleaning counters, cleaning glass, etc.
• Other duties as assigned.

Skills you’ll bring for success:

• Driver’s license preferred.
• Good interpersonal and communication skills.
• Basic knowledge of computer functions is preferred but not required.
• Customer service experience.

Physical Demand and Work Effort:

• Standing, walking, sitting.
• Must be able to lift, push, pull, or carry up to 55 lbs. at one time.
• Must be able to hold, carry, and move equipment, tools, and materials.
• Compliance with company policies and standards.

Additional Perks:

• Full-time and part-time positions are available
• Flexible Schedule Options - Work that works for you!
• Work Lotto (Win money for logged shifts)
• Low-cost benefits (healthcare, dental & vision)
• Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month)
• Free identity theft protection
• Corporate discount program
• Referral bonus opportunities are available for referring qualified candidates
• Free continuing tax education
• Opportunities for advancement within the organization
• Employee referral program
• Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually)
• 401k with Company Match (eligible to participate after working the first 1,000 hours)
• Earned Wage Access - access a portion of your earned wages before payday when you need it

The Company’s Privacy Policy is located at: https://www.jacksonhewitt.com/legal/privacy-policy/.

PTIN Certification: Yes

The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.