Field Support Specialist (On-Call)

SPS; Boulder (CO); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Career growth

Learning & Development

Paid Time Off

Bonuses

401k with matching

Job summary

SPS is seeking a Field Support Specialist to provide reception, mail, and facilities support across client sites in Colorado. The role requires mobility, excellent customer service, and the ability to work on-site and travel between locations daily.

You will handle front desk coverage, mail distribution, copy/print services, and basic IT/Eq support while delivering reliable, friendly service to employees and visitors. Flexibility and professionalism are essential.

Qualifications

• High school diploma or equivalent.
• At least 6 months of work experience preferred.
• Strong time management and problem-solving skills.
• Willingness to learn and maintain professionalism.
• Flexibility to travel between client sites.

Responsibilities

• Deliver excellent customer service to employees and visitors.
• Handle incoming/outgoing calls and greet visitors.
• Receive, sort, and distribute mail and packages.
• Manage shipping and receiving tasks.
• Assist with office supplies, facilities requests, and basic troubleshooting.
• Support copy/print services and office equipment.
• Help with office moves and meeting room setup.
• Provide reception or front desk coverage as needed.
• Build positive relationships with clients and teams.
• Take initiative and assist with additional tasks during downtime.

Skills

Customer service

Communication

Organizational skills

Multitasking

Independent work

Education

High school diploma

Tools

MS Office

Office equipment

Job description

Job Overview

The Field Support Specialist provides office and mailroom support across different client sites as needed. This is a flexible, on-call role covering tasks such as reception, mail handling, facilities support, and copy/print services. The position requires adaptability, mobility, and strong customer service skills.

Key Responsibilities

• Deliver excellent customer service to employees and visitors
• Handle incoming/outgoing calls and greet visitors
• Receive, sort, and distribute mail and packages
• Manage shipping and receiving tasks
• Assist with office supplies, facilities requests, and basic troubleshooting
• Support copy/print services and office equipment
• Help with office moves and meeting room setup
• Provide reception or front desk coverage as needed
• Build positive relationships with clients and teams
• Take initiative and assist with additional tasks during downtime

Skills & Competencies

• Strong communication and customer service skills
• Good organizational and multitasking abilities
• Basic knowledge of MS Office and office equipment
• Ability to work independently and follow instructions
• Flexible and adaptable to changing tasks and locations

Qualifications

• High school diploma or equivalent
• At least 6 months of work experience preferred
• Strong time management and problem-solving skills
• Willingness to learn and maintain professionalism

Physical Requirements

• Ability to lift up to 40-60 lbs
• Comfortable standing, walking, bending, and lifting for extended periods
• Able to operate office equipment

Travel Requirement

• Daily travel between client sites; ideal for those who prefer a mobile work environment

Responsibilities may change based on business needs

Compensation

The expected compensation is an estimate, and the final offer will depend on skills, experience, location, and other job-related factors.

Vacancy Status

This posting is for an existing vacancy.

Pay Range

$20 - $21 USD

What We Offer

• Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities.
• Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do.
• We Recognize Talent: We offer a variety of recognition programs for all levels of employees.
• Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account. PTO allows employees to take approved time off for any reason.
• Bonuses: Are available for employee and client referrals for current employees.
• Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, and Entertainment Discounts.
• Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.

About SPS

SPS is a global workplace solutions and business transformation company operating in more than 20 countries. Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings.

Our clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies.

At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.

SPS provides equal employment opportunities (EEO) to all employees

and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.

Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.

To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews.

SPS team members may use transcription or note-taking technology solely to support accurate interview documentation. No AI or automated decision-making tools are used to screen, assess, or select candidates for this role.

SPS uses the Greenhouse Applicant Tracking System to facilitate application management and recruiting workflows. Human recruiters and hiring managers review applications and exercise independent judgment throughout the hiring process.

SPS offers reasonable accommodations

in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.