Field Support Specialist

BrightStar Care; Milford (MA); Hybrid; USD 30,000 - 36,000; Full time

Benefits offered by this job

Guaranteed 40 hours

Weekly pay

401(k) match

Medical/dental/vision

PTO & sick leave

Job summary

BrightStar Care Milford is seeking an HHA / CNA for a full-time, travel-enabled coverage role. There is no fixed schedule; you may cover call-outs and travel between Milford and Framingham clients, with a guaranteed 40 hours per week.

You will start new cases, support urgent staffing needs, and work in the office when field coverage is light. The position offers $22/hour and comprehensive benefits as shown, with weekly pay and 401(k) options.

Qualifications

• Strong HHA experience with hands-on personal care (CNA preferred).
• CPR/BLS certification required (onboarding possible).
• TB test and physical within 1 year (onboarding possible).
• Must have valid driver license and insured vehicle.

Responsibilities

• Cover call-outs and open shifts.
• Start new cases.
• Support urgent staffing needs.
• Work in the office when field coverage is light.

Skills

HHA experience

CNA preferred

CPR/BLS certified

TB test & physical

Valid driver's license

Reliability & flexibility

Education

CNA certification

CPR/BLS Certification

Job description

HHA / CNA - Coverage Role (Full-Time, Travel Required, No Fixed Schedule)

$22/hour | Guaranteed 40+ Hours

Read this first (important): This is NOT a fixed schedule job.

• No set shifts and no single client
• You may travel between clients and to our Milford office
• You may cover call-outs (sometimes short notice)
• Schedule changes based on business needs

This role is a great fit if you:

• Want guaranteed 40 hours but are flexible with your schedule
• Are comfortable working days, evenings, weekends, and occasional overnights
• Can travel between multiple clients in the Milford-Framingham area
• Prefer variety instead of the same routine

This role is NOT a fit if you:

• Want a fixed schedule or consistent shift
• Prefer working with one client only
• Are not open to last-minute coverage needs
• Are not willing to travel regularly

What You’ll Do:

• Cover call-outs and open shifts
• Start new cases
• Support urgent staffing needs
• Work in the office when field coverage is light

What We Offer:

• $22/hour with guaranteed 40 hours per week
• Weekly pay + direct deposit
• 401(k) with employer match (after 12 months)
• Medical, dental, and vision insurance options
• Paid time off and sick leave

Requirements:

• Strong HHA experience with hands-on personal care - CNA preferred
• Valid driver's license & insured car (insurance can be under another name)
• CPR/BLS Certified (American Heart Association or Red Cross only) - can be obtained during onboarding
• TB Test & Physical (within 1 year) - can be completed during onboarding
• Strong reliability, flexibility, and responsive to scheduling needs

"Are you looking for a job where you can make a difference in people's lives? Do you want to work for a company that truly cares about you? At BrightStar Care, we become part of our clients' lives by providing the highest quality care when they need our help the most. That's where you can shine.
Our employees are our greatest asset, so we are committed to hiring the best in the industry. We are proud to offer you the opportunity to pursue your passion at your own level, on your own schedule, and with the recognition and benefits you need. Come work for us and see how BrightStar Care employees uphold A Higher Standard."