Field Support Lead

Vestas; Austin (TX); On-site; USD 100,000 - 130,000; Full time

Job summary

Vestas seeks a Field Support Lead to guide on-site Field Support Coordinators and Tool Coordinators during wind-project construction and grid connection. You will drive safety, process compliance, and continuous improvement across multiple sites, coaching teammates and third-party contractors.

The role requires 5+ years in wind-site support, strong SAP and project-management skills, and travel up to 60%. A leadership mindset and exceptional communication are essential.

Qualifications

• Requires 5+ years in Vestas wind site business support with project management and training experience.
• Experience with SAP in dispatch/planning, stock keeping, front desk, and forecasting.
• Strong planning, logistics, scheduling, and inventory control abilities.
• Excellent verbal and written communication; ability to influence stakeholders to follow processes.
• Advanced PC skills in MS Office and SAP.

Responsibilities

• Lead, coordinate, and develop the Field Support team (3-5 Vestas employees and 3-5 contractors).
• Provide direction, workload prioritization, and resource allocation across projects/sites.
• Champion safety policies and environmental stewardship initiatives.
• Maintain a clean, safe work environment through hazard identification and risk mitigation.
• Lead daily safety meetings and monthly safety training; model safe practices.
• Train, mentor, and support FSCs and TCs; identify skill gaps and coach accordingly.
• Ensure NCRs are documented in SAP and maintained accurately.
• Collaborate with Field Support Managers on staffing, scheduling, and cost-effective needs.
• Provide regular project status updates to leadership and participate in closeout audits.
• Support other sites to resolve issues impacting broader objectives.

Skills

Leadership

SAP

Project management

Training & coaching

MS Office

Inventory management

Safety

Communication

LEAN

Travel readiness

Education

High school diploma

Bachelor's degree preferred

Tools

SAP ERP

MS Excel

MS Office

Job description

The Field Support Lead (FS Lead) is a key member of the FSC/TC organization, providing leadership and operational oversight during the construction phase of wind power projects and throughout the process of connecting the facility to the electrical grid. The FS Lead serves as the primary leader and mentor for on-site Field Support Coordinators (FSCs) and Tool Coordinators (TCs), ensuring the team operates efficiently, safely, and in compliance with established standards. This role is responsible for ensuring adherence to company processes and procedures related to safety, inventory management, documentation, and overall operational excellence. The FS Lead acts as a subject matter expert resource for field teams, promoting consistency, accountability, and continuous improvement across all support activities. In addition to operational responsibilities, the FS Lead has a strong focus on people leadership. This includes coaching, developing, coordinating, and supporting FSC and TC team members to strengthen their technical capabilities, enhance performance, and foster professional growth. Through effective leadership and collaboration, the FS Lead helps ensure project success while maintaining the highest standards of safety, quality, and process compliance.

Responsibilities

• Lead, coordinate, and develop the Field Support team, including approximately 3-5 Vestas employees and 3-5 third-party contractors.
• Foster a collaborative, high-performing team environment by providing direction, technical guidance, workload prioritization, and resource allocation.
• Align efforts across several projects and sites to promote efficient operations and effective project delivery.
• Champion Vestas safety policies and environmental stewardship initiatives.
• Maintain a clean, safe, and organized work environment through proactive hazard identification, risk mitigation, and adherence to established safety procedures.
• Participate in and lead daily safety meetings, either on-site or virtually.
• Complete required monthly safety training and serve as a visible role model for safe work practices.
• Train, develop, mentor, and support Field Support Coordinators (FSCs) and Tool Coordinators (TCs).
• Identify skill gaps and provide targeted coaching to improve individual and team performance.
• Train third-party contractors on FSC and TC processes, procedures, and expectations.
• Promote a culture of continuous learning, knowledge sharing, and professional development throughout the organization.
• Ensure compliance with established processes, work instructions, and operational procedures.
• Verify that Non-Conformance Reports (NCRs) are accurately created, documented, and maintained within SAP.
• Promote accuracy, precision, and consistency throughout all field support activities.
• Support ongoing improvement efforts by spotting opportunities to enhance processes and sharing recommendations through the proper channels.
• Partner closely with Field Support Managers to address personnel, scheduling, and business-related needs in a timely and cost-effective manner.
• Provide regular project status updates and maintain effective communication with leadership.
• Take part in project closeout audits and reviews to help confirm project completion and accurate documentation.
• Utilize established work instructions and seek guidance from leadership when issues are outside your authority or responsibilities.
• Support other sites and teams in resolving issues that impact broader organizational objectives.
• Promote Vestas values of Simplicity, Accountability, and Collaboration in all interactions and decisions.
• Respond promptly to inquiries and requests while maintaining a positive, results-oriented approach.
• Be available for short notice travel to provide training, operational support, or interim coverage during unexpected personnel transitions.
• Perform other responsibilities and special assignments as directed by management.

Qualifications

• High school diploma or GED required; Associate or Bachelor's degree preferred or equivalent experience
• 5+ years of experience working as Vestas wind site business support; significant experience in project management and training others is required.
• Experienced in working with SAP enterprise resource program software in roles such as dispatch/planner, stock keeper, technician, front desk function, and advanced forecasting and planning.
• Demonstrated ability and experience in planning, logistics, scheduling, and inventory control.
• Professional verbal and written communication skills; focused and effective listener; ability to effectively influence others to adhere to standard processes and procedures. Ability to raise awareness of issues amongst key stakeholders.
• Advanced PC skills in MS Office (Word, Excel) and SAP.
• Ability to work in both a team-based environment and with limited supervision. The candidate should be capable of working remotely without the need for supervision.
• Ability to identify problems and solve them through root cause analysis; significant investigative skills and professional attention to detail.
• Solid time management and demonstrated organizational skills to ensure both individual and assigned department goals are met. LEAN experience is a preference.
• Approximately 60% travel required valid driver's license required. Passport for international travel is a preference

CCPA Notice for California Applicants

At Vestas, we evaluate all candidates solely based on their professional experience, education, and relevant skills. To support a fair recruitment process, we kindly ask that you remove any photos, dates of birth or graduation, gender pronouns, marital status, or other personal information not relevant to the role before submitting your CV/resume. Your CV/resume should focus on your professional and educational background, along with the necessary contact details (email and phone number). We train our hiring teams in inclusive evaluation and regularly review process outcomes to ensure fairness.

Our commitment to a fair hiring

At Vestas, we evaluate all candidates solely based on their professional experience, education, and relevant skills. To support a fair recruitment process, we kindly ask that you remove any photos, dates of birth or graduation, gender pronouns, marital status, or other personal information not relevant to the role before submitting your CV/resume. Your CV/resume should focus on your professional and educational background, along with the necessary contact details (email and phone number). We train our hiring teams in inclusive evaluation and regularly review process outcomes to ensure fairness.

DEIB Statement

At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.

About Vestas

Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore. Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 200 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field. With 39,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future. Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity. To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.