Field Support Engineer: Onsite Tech & Client Solutions

McKesson Corporation; Pennsylvania; Hybrid; USD 79,500 - 132,500; Full time

Benefits offered by this job

Competitive compensation package

Annual bonus opportunities

Health and wellness benefits

Job summary

McKesson Corporation is seeking a Specialist in Field Support Engineering to deliver world-class technical support across the United States. You will diagnose and resolve equipment issues, ensuring operational excellence and customer satisfaction. The role requires travel up to 80% with overnight stays, and strong communication skills are essential.

A degree in a relevant field and 4+ years of experience are crucial. We offer a competitive compensation package, including a salary range of $79,500 - $132,500, based on individual experience.

Qualifications

• 4+ years of relevant experience in field support engineering.
• Excellent communication skills with a proven client relationship record.
• Valid Driver's License and Passport required for international travel.

Responsibilities

• Provide on-site and remote technical support for installation and repair of equipment.
• Diagnose and resolve hardware, software, and network issues.
• Collaborate with teams to deliver technical solutions.

Skills

Diagnosing and repairing complex electromechanical systems

Customer service skills

Ability to manage multiple priorities

Education

Degree in Engineering, Electronics, Information Technology or related

Tools

Advanced diagnostic tools

Remote support technologies

Job description

McKesson Corporation is seeking a Specialist in Field Support Engineering to deliver world-class technical support across the United States. You will diagnose and resolve equipment issues, ensuring operational excellence and customer satisfaction. The role requires travel up to 80% with overnight stays, and strong communication skills are essential.

A degree in a relevant field and 4+ years of experience are crucial. We offer a competitive compensation package, including a salary range of $79,500 - $132,500, based on individual experience.