Field Support Coordinator I

Faith Technologies Inc; North Atlanta (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Faith Technologies Inc. is seeking a Field Support Coordinator I to oversee branch shop operations and provide tooling and material support to field personnel. The role involves coordinating tool delivery, maintaining inventories, and ensuring efficient operations across sites.

Proficiency with PC and MS Office is expected; basic electrical knowledge is preferred. Hours are 6 AM to 5 PM, Monday through Friday, with overtime possible.

Qualifications

• High School Diploma or GED is required.
• 6 months to 1 year of experience.
• Travel: None.
• Work Schedule: 6 AM–5 PM, Monday–Friday; overtime may be required.

Responsibilities

• Communicate effectively with customers.
• Maintain tool inventory and handle tool/material returns.
• Coordinate tool repair/replacement with jobs.
• Be the contact for on-site delivery issues.

Skills

PC proficiency

Microsoft Office Suite

Electrical knowledge

Communication

Education

High School Diploma or GED

Tools

Forklift Certification

Job description

You’ve discovered something special. A company that cares. Cares about leading the way in construction, engineering, manufacturing and renewable energy. Cares about redefining how energy is designed, applied and consumed. Cares about thoughtfully growing to meet market demands. And - as "one of the Healthiest 100 Workplaces in America" - is focused on the mind/body/soul of team members through our Culture of Care.

The Field Support Coordinator I oversees all branch shop operations and provides tooling and material support to field personnel.

In certain branches, this position also ensures proper manpower allocation branch-wide and/or may transport materials to jobsites and/or other locations.

The ideal candidate must be proficient in the use of a PC and Microsoft Office Suite, and basic electrical knowledge is preferred.

Minimum Requirements

• Education: High School Diploma or GED
• Experience: 6 months to 1 year of experience
• Travel: None
• Work Schedule: This position works between the hours of 6 AM and 5 PM, Monday- Friday. Overtime may be required.

Key Responsibilities

• Be able to communicate effectively and appropriately with customers.
• Maintains tool inventory and processes tool and material returns.
• Works with jobs to coordinate tool repair and replacement of tools.
• Be the contact for issues/ concerns on jobsite deliveries.
• Make appropriate decisions on shipping/ scheduling of tools/ assemblies to jobsite.
• Schedules tool and material deliveries and pick-ups with the Specialists.
• Teammate must gain and maintain forklift certification.
• If promoted from Field Support Specialist you must maintain DOT qualifications.
• Drive company vehicles as qualified and required.
• Shelf/pick, log, clean, maintain tools as necessary.
• Assist with loading and unloading trucks.
• Mobile staircase, ladder usage, and pallet jack usage is required.
• Maintain cleanliness and 5s principles within the F/S warehouse.
• Coordinates building and grounds repairs and service calls.
• Assist with ordering of supplies and PPE.
• Performs other related duties as required and assigned.

The job description and responsibilities described are intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended as a comprehensive list of all functions, responsibilities, skills or abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

How Does FTI Give You the Chance to Thrive?

If you’re energized by new challenges, FTI provides you with many opportunities.

Joining FTI opens doors to redefine what’s possible for your future.

Once you’re a team member, you’re supported and provided with the knowledge and resources to achieve your career goals with FTI.

You’re officially in the driver’s seat of your career, and FTI’s career development and continued education programs give you opportunities to position yourself for success.

FTI is a "merit to the core" organization. We recognize and reward top performers, offering competitive, merit-based compensation, career path development and a flexible and robust benefits package.

Benefits are the Game-Changer

We provide industry-leading benefits as an investment in the lives of team members and their families. You’re invited to review the full list of FTI benefits available to regular/full-time team members.

Faith Technologies, Inc. is an Equal Opportunity Employer – veterans/disabled. Employment is contingent upon successfully passing a background and drug test.

Faith Technologies Incorporated (FTI) is a dynamic organization comprised of construction, engineering, manufacturing and renewable energy experts. We create success for our partners and team members through innovation and expertise, rethinking how energy is designed, applied and consumed and providing solutions that go beyond the ideas of today. With expertise across all our brands - Faith Technologies® , EnTech Solutions™ and Excellerate® - we are one connected company, bringing our partners’ visions to life to ensure a sustainable future.

FTI participates in E-Verify; please review the E-Verify Participation and Department of Justice, Immigrant and Employee Rights Section (IER) Right to Work posters to review your legal rights and protections as a prospective employee: E-Verify Participation Poster (English/Spanish) IER Right-to-Work Poster (English/Spanish)