Field Support Coordinator I

FTI; Atlanta (GA); On-site; USD 21,000 - 30,000; Full time

Job summary

Faith Technologies, Inc. is seeking a Field Support Coordinator I to oversee branch shop operations and provide tooling/material support to field personnel. The role may include manpower coordination, and occasional transport of materials to jobsites.

Basic electrical knowledge is preferred, with proficiency in PC and Microsoft Office. The position requires a high school diploma or GED and 6 months to 1 year of experience.

Qualifications

• Requires High School diploma or GED.
• 6 months to 1 year of experience preferred.
• Must be able to communicate effectively with customers.
• Ability to operate PC and Microsoft Office Suite.

Responsibilities

• Communicate effectively and appropriately with customers.
• Maintain tool inventory and manage tool/material returns.
• Coordinate tool repair and replacement with jobsites.
• Serve as contact for delivery issues at job sites.
• Make decisions on shipping/scheduling of tools/assemblies to job sites.
• Schedule tool and material deliveries and pickups with Specialists.
• Maintain forklift certification and related safety practices.
• Assist with loading/unloading trucks and pallet handling.
• Maintain warehouse cleanliness and 5S principles.

Skills

Communication

Forklift certification

PC proficiency

Microsoft Office

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

You’ve discovered something special. A company that cares. Cares about leading the way in construction, engineering, manufacturing and renewable energy. Cares about redefining how energy is designed, applied and consumed. Cares about thoughtfully growing to meet market demands. And as "one of the Healthiest 100 Workplaces in America" is focused on the mind/body/soul of team members through our Culture of Care.

The Field Support Coordinator I oversees all branch shop operations and provides tooling and material support to field personnel. In certain branches, this position also ensures proper manpower allocation branch-wide and/or may transport materials to jobsites and/or other locations. The ideal candidate must be proficient in the use of a PC and Microsoft Office Suite, and basic electrical knowledge is preferred.

Minimum Requirements

Education: High School Diploma or GED

Experience: 6 months to 1 year of experience

Travel: None

Work Schedule: This position works between the hours of 6 AM and 5 PM, Monday- Friday. Overtime may be required.

Key Responsibilities

• Be able to communicate effectively and appropriately with customers.
• Maintains tool inventory and processes tool and material returns.
• Works with jobs to coordinate tool repair and replacement of tools.
• Be the contact for issues/ concerns on jobsite deliveries.
• Make appropriate decisions on shipping/ scheduling of tools/ assemblies to jobsite.
• Schedules tool and material deliveries and pick-ups with the Specialists.
• Teammate must gain and maintain forklift certification.
• If promoted from Field Support Specialist you must maintain DOT qualifications.
• Drive company vehicles as qualified and required.
• Shelf/pick, log, clean, maintain tools as necessary.
• Assist with loading and unloading trucks.
• Mobile staircase, ladder usage, and pallet jack usage is required.
• Maintain cleanliness and 5s principles within the F/S warehouse.
• Coordinates building and grounds repairs and service calls.
• Assist with ordering of supplies and PPE.
• Performs other related duties as required and assigned.

The job description and responsibilities described are intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended as a comprehensive list of all functions, responsibilities, skills or abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

How Does FTI Give YOU the Chance to Thrive?

If you’re energized by new challenges, FTI provides you with many opportunities. Joining FTI opens doors to redefine what’s possible for your future.

Once you’re a team member, you’re supported and provided with the knowledge and resources to achieve your career goals with FTI. You’re officially in the driver’s seat of your career, and FTI’s career development and continued education programs give you opportunities to position yourself for success.

FTI is a "merit to the core" organization. We recognize and reward top performers, offering competitive, merit-based compensation, career path development and a flexible and robust benefits package.

Benefits Are The Game-Changer

We provide industry-leading benefits as an investment in the lives of team members and their families. You’re invited to review the full list of FTI benefits available to regular/full-time team members. Start here. Grow here. Succeed here. If you’re ready to learn more about your career with FTI.

Faith Technologies, Inc. is an Equal Opportunity Employer - veterans/disabled.

Employment is contingent upon successfully passing a background and drug test