Field Supervisor, Mental Health Services

Phoenix Home Care and Hospice; Independence (MO); On-site; USD 23,000 - 32,000; Full time

Job summary

Phoenix Home Care and Hospice is seeking a Field Supervisor to lead and develop a team of caregivers, ensuring clients receive excellent in-home care. You will onboard clients, train Personal Assistants, and coach caregivers to succeed in their roles.

Responsibilities include conducting quality checks, addressing concerns, and stepping in for shift coverage when needed. This role emphasizes compassionate leadership and proactive client support.

Qualifications

• High school diploma or equivalent required; some college preferred.
• Strong communication and people skills are essential.
• Ability to lead by example and stay calm under pressure.
• Reliable transportation and a working phone.
• Commitment to compassionate, team‑oriented care.

Responsibilities

• Onboard new DMH clients and train Personal Assistants.
• Coach, support, and recognize caregivers with the Program Manager.
• Provide hands-on DMH shift coverage as needed.
• Collaborate with office and field teams to keep care running smoothly.

Skills

Leadership

Communication

Coaching

Problem solving

Dependability

Education

High school diploma or equivalent

Some college is a plus

Job description

Lead. Support. Make a Difference. Are you someone people naturally turn to for help, guidance, and support?

Field Supervisor | Starting at $20/hour Lead. Support. Make a Difference. Are you someone people naturally turn to for help, guidance, and support?

As a Field Supervisor, you'll be more than a supervisor; you'll be a leader, coach, problem-solver, and advocate for the clients and caregivers we serve.

You'll help people live safely and independently in their own homes while supporting the caregivers who make that possible. From training new team members to stepping in when a client needs extra support, your work will have a direct impact every day.

If you want a job where you can lead with purpose, build relationships, and see the difference you make, this could be the opportunity for you.

What You'll Do

Lead & Develop Your Team

• Onboard new DMH clients and train new Personal Assistants
• Coach, support, and recognize caregivers alongside the Program Manager
• Lead by example and help caregivers succeed in their roles

Make Sure Care Comes First

• Conduct monthly quality checks to ensure clients are receiving excellent care
• Listen to clients and families and help resolve concerns
• Help keep care plans, policies, and services on track

Be There When It Matters

• Provide hands‑on DMH shift coverage when needed
• Step in to support clients and caregivers when unexpected situations arise
• Work closely with the office and field team to keep care running smoothly

What You'll Bring

• High school diploma or equivalent; some college is a plus
• Reliable transportation and a working phone
• Strong communication and people skills
• A dependable, compassionate, and team‑focused attitude
• The ability to lead by example and stay calm when challenges arise

Why You'll Love This Role

Starting at $20/hour

This is an opportunity to take your experience and turn it into leadership with purpose.

You'll build relationships, develop caregivers, support clients, and become someone families and team members can count on.

No two days are exactly alike—and every day gives you another opportunity to make someone's life better.