Field Supervisor (Fulton Co., GA)

N&S LOCATING SERVICES d.b.a. S&N; Atlanta (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

N&S LOCATING SERVICES d.b.a. S&N is seeking a Field Supervisor to lead a team of Locate Technicians in the Fulton County area. You will oversee day-to-day operations, ensure safety and accuracy, and coordinate with operations leadership, customers, and other departments.

The role focuses on workload management, technician performance, field quality, and customer service within the assigned service area. Travel between service areas is required as needed.

Qualifications

• 5+ years’ experience in all facets of facility locating.
• Demonstrated ability to lead, coach, and supervise field-based locate technicians.
• Willingness to travel between service areas and provide field support.
• Excellent customer service skills; integrity and reliability.

Responsibilities

• Supervises, trains, and develops underground utility locate technicians.
• Manages daily ticket routing, workload, and technician productivity.
• Supports trouble locates, projects, designer tickets, and escalated locating requests.
• Conducts locate quality, field safety, vehicle, and maintenance audits.
• Addresses performance issues and administers discipline per policy.
• Responds to customer concerns and communicates operational expectations to the locate team.
• Provides field and after-hours support as needed.
• Performs other related duties as assigned

Skills

Underground locating

Utility records

Leadership

Excel proficiency

Ticket systems

Tools

Locate management systems

Job description

Job Details

Job Location: Fulton County, GA - Fulton County, GA 30305, Position Type: Full Time, Salary Range: Undisclosed

Position Summary: The Field Supervisor is responsible for the day-to-day supervision and support of a team of Locate Technicians. This position ensures locating operations are performed safely, accurately, efficiently, and in accordance with company policies, customer requirements, applicable regulations, and industry standards.

The Field Supervisor serves as a key connection between field technicians, operations leadership, customers, and other internal departments. This position is responsible for managing daily workload, technician performance, ticket flow, field quality, safety, training, and customer service within the assigned service area.

Key Responsibilities

• Supervises, trains, and develops underground utility locate technicians.
• Manages daily ticket routing, workload, and technician productivity.
• Supports trouble locates, projects, designer tickets, and escalated locating requests.
• Conducts locate quality, field safety, vehicle, and maintenance audits.
• Addresses performance issues and administers discipline in accordance with company policy.
• Responds to customer concerns and communicates operational expectations to the locate team.
• Provides field and after-hours support as needed.
• Performs other related duties as assigned

Qualifications:

Skills and Experience

• Knowledge of underground utility locating and locatable facilities, including gas, electric, communication, fiber, water, and sewer.
• Strong knowledge of utility records, maps, prints, and locate ticket systems.
• Strong leadership, communication, organizational, and problem-solving skills.
• Proficient in Excel and utility locate management systems.

Requirements

• 5+ years’ experience in all facets of facility locating
• Demonstrated ability to lead, coach, and supervise field-based locate technicians
• Must be willing and able to travel between assigned service areas and provide field support as needed.
• Excellent customer service skills
• Integrity, reliability, and strong professional judgment