Field Supervisor (Facilities)

Kids for the Future; Anaheim (CA); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement plan (401k)

Dental insurance

Vision insurance

Life insurance

Referral program

Parental leave

Professional development assistance

Employee assistance program

Wellness Reimbursement Program

Company Vehicles, iPhones, Laptops, or

Career Pathing, Raises, Recognition &

Job summary

City Net is seeking a Facilities Field Supervisor in Anaheim to oversee shelter facilities, grounds, vehicles, and laundry systems, ensuring safety and operational readiness. You will lead engagement staff, audit client files, and coordinate with City Net departments to deliver compliant, high-quality services.

The role emphasizes supervision of staff, development of maintenance programs, and adherence to safety regulations within a nonprofit shelter environment.

Qualifications

• Associate’s degree in Facilities Management, Construction Management, Business Administration, or related field preferred.
• Two years of facilities management experience preferred.
• Two years of supervisory experience preferred.
• Valid California Driver's License with acceptable driving record; CPR/First Aid certification preferred.

Responsibilities

• Oversee maintenance and operation of bridge shelter facilities and administrative vehicles.
• Develop preventive maintenance schedules for building systems, equipment, and vehicles.
• Supervise Community Supports Navigators and/or Case Managers.
• Audit engagement staff systems for timely data entry and quality.
• Ensure compliance with Cal/OSHA, fire codes, ADA, and health department requirements.
• Manage facility security and incident response.

Skills

Facilities management

Supervisory experience

Leadership

Communication

Regulatory compliance

Safety awareness

Time management

Relationship building

Education

Associate’s degree in Facilities Management, Construction Management, Business Administration, or related field

Job description

• Location 2121 W Crescent Ave.,Suite A,Anaheim, CA, 92801,United States
• Base Pay $70,304.00 - $75,000.00 / Year
• Employee Type FT Exempt

Description

Position Overview

The Facilities Field Supervisor is responsible for the overall maintenance, safety, security, and operational readiness of Bridge shelter motels. This position ensures that all Rooms, grounds, storage, vehicles, and laundry systems are maintained in a safe, functional, and welcoming condition for clients, employees, and community partners.
The Facilities Supervisor oversees client guidelines, repairs, vendor management, regulatory compliance, safety initiatives, and facility improvement coordination while supporting the organization’s mission of providing safe and dignified bridge shelter to individuals experiencing homelessness. This position works closely with the program supervisor to minimize operational disruptions and maintain compliance with all applicable federal, state, local, and funding agency requirements.
The Facilities Supervisor may be assigned additional duties as needed to support program goals and agency operations. This includes collaborating with other departments and taking direction from other supervisors or managers as appropriate and delivering write-ups or exit letters to maintain a positive atmosphere for the clients.

The Facilities Field Supervisor is responsible for providing oversight and supervision to Engagement staff, ensuring high-quality service delivery through effective client engagement, accurate data collection, and the achievement of positive housing outcomes. This role plays a key part in maintaining contract compliance by supporting staff during regular case conferences, offering guidance, and troubleshooting challenges as they arise.
In addition to staff supervision, the Field Supervisor is tasked with conducting scheduled audits of client files to ensure housing documentation is complete and up to date, and that all entries in the Homeless Management Information System (HMIS) are accurate and timely.
The Field Supervisor may be assigned additional duties as needed to support program goals and agency operations. This includes collaborating with other departments and taking direction from other supervisors or managers as appropriate.

Expected Hours and Place of Work : The incumbent works full-time, primarily at our Anaheim office, where the typical office hours are Monday-Friday 8:00 am-4:30 pm, and some evenings and weekends as necessary for optimal business function.

Key Responsibilities/Essential Functions:

Facility Operations

• Oversee the daily operation and maintenance of bridge shelter facilities, administrative vehicles, and surrounding grounds.
• Develop and implement preventative maintenance schedules for all building systems, equipment, and vehicles (if applicable).
• Conduct routine room inspections to identify maintenance needs, safety concerns, and opportunities for improvement.
• Coordinate with hotels for emergency repairs to minimize disruptions to shelter operations.
• Ensure all facilities remain clean, safe, functional, and presentable.
• Oversight of the groceries and food delivery, and offsite storage.
• Inventory, ordering, purchasing of supplies.

Team Leadership and Management

• Hiring, training and supervising Community Supports Navigators and/or Case Managers.
• Set clear goals, expectations, and performance standards
• Address underperformance and implement improvement plans as needed
• Foster a collaborative and supportive work environment
• Manage workload distribution to ensure efficiency
• Monitor operation of laundry, groceries, offsite storage, engagement staff, and motel concerns.

Administrative Support

• Audit all engagement staff systems and files for timely data entry and quality
• Effectively communicate with City Net departments to ensure efficient service delivery
• Communicate with team when additional documentation or correction is needed
• Assign and prioritize maintenance work orders
• Develop maintenance procedures and standard operating practices.
• Monitor completion of work orders to ensure quality and timeliness.

Safety & Compliance

• Ensure compliance with Cal/OSHA regulations, local fire codes, health department requirements, ADA standards, and applicable building codes.
• Participate in the organization’s Injury and Illness Prevention Program (IIPP), Workplace Violence Prevention Plan (WVPP), Emergency Action Plan, and other safety initiatives.
• Conduct routine safety inspections and document corrective actions.
• Coordinate annual fire inspections, fire extinguisher servicing, alarm testing, sprinkler inspections, and emergency lighting inspections.
• Assist with emergency preparedness planning and facility evacuation drills.

Security

• Oversee building access systems, key control, and facility security measure.
• Ensure exterior lighting, surveillance systems, gates, fencing, and security equipment remain operational.
• Coordinate facility-related incident response with shelter leadership.
• Ensure proper disposal of hazardous materials and biohazardous waste in accordance with regulations.
• Coordinate remediation of environmental hazards when necessary.
• Maintain sanitation standards throughout shelter facilities.
• Partner with shelter management to identify operational needs.
• Coordinate facility improvements that enhance client experience and employee safety.
• Respond promptly to facility emergencies during business hours and participate in an on-call rotation as assigned.

Requirements

Qualifications:

• Associate’s degree in Facilities Management, Construction Management, Business Administration, or related field preferred.
• May be required to drive a company vehicle to transport clients. For insurance purposes, drivers of company vehicles must be at least 25 years of age, have a valid driver’s license, and must pass a Motor Vehicle Report.
• Two (2) years of progressively responsible facilities management experience preferred.
• Two (2) years of supervisory experience preferred.
• Experience managing multiple facilities preferred.
• Experience in nonprofit, healthcare, behavioral health, emergency shelter, affordable housing, hospitality, or social services environments is highly desirable.
• Valid California Driver's License with acceptable driving record.
• Ability to be insured under the organization’s automobile insurance policy.
• CPR/First Aid certification preferred.
• Experience cultivating and maintaining productive, professional relationships with various stakeholders.
• Proven success with cultivating and maintaining productive professional relationships with clients, partner agencies and co-workers.
• Excellent verbal and written communication skills.
• Excellent professional boundaries.
• Strong interpersonal, analytical, and time management skills.
• Flexible and adaptable in response to changing client and health care providers’ needs.
• Experience working with underserved and marginalized populations.

Physical Requirement

• Frequently walk throughout multiple facilities.
• Lift and carry up to 50 pounds.
• Climb ladders and stairs.
• Bend, stoop, kneel, crawl, and work in confined spaces as needed.
• Work indoors and outdoors in varying weather conditions.
• Respond to after-hours emergencies when required.

Working Conditions

This position routinely works in homeless shelters, administrative offices, and outdoor environments. Employees may occasionally encounter challenging client behaviors, biohazard situations, or emergency maintenance issues. Appropriate personal protective equipment (PPE) will be provided and required when necessary.

Summary

Organizational Overview

City Net is a 501(c)(3) non-profit community organization that facilitates and leads multi-sector collaboratives to provide solutions to complex social problems, including ending homelessness in Orange County. City Net’s direct services in homelessness include street outreach, case management, shelter operations, facilitation of collaborative meetings, resource mobilization, trainings, and community organizing. City Net’s programs follow Housing First and Harm Reduction service models.

Benefits

We believe in supporting our employees in all areas of life. That is why we offer top-tier benefits to our eligible employees, including but not limited to:

• Health insurance (Anthem HMO and PPO options. City Net pays 100% of the employee premium for our baseline plan)
• Paid time off Retirement plan (401k with employer matching contributions)
• Dental insurance
• Vision insurance
• Life insurance (Employer paid group term life and voluntary life)
• Referral program
• Parental leave
• Professional development assistance
• Employee assistance program
• Wellness Reimbursement Program
• Company Vehicles, iPhones, Laptops, and Tablets
• Career Pathing, Raises, Recognition & Rewards
• Early Earned Wage Access
• Credit Union Preferred Partnership

Visit https://citynet.org/careers for further details.

Diversity, Equity, Inclusion, and Belonging

Promoting a culture of diversity, equity, inclusivity, and belonging that embraces the contributions of all team members is important to City Net and our success. Our team is composed of individuals with different strengths, experiences, and backgrounds. Note: We do not consider your name, or the names of your undergraduate and graduate schools from your resume. This process is aimed at opening all of our job opportunities to more candidates, reviewing applicants on performance assessments instead of resume proxies (e.g., where you went to school).