Field Supervisor - Commercial HVAC & Refrigeration

Airlogix; New York (NY); Hybrid; USD 129,000 - 165,000; Full time

Job summary

Airlogix is seeking a Field-First Leader to drive production, accountability, and team wins in a field-based HVAC & Refrigeration operation. This role demands hands-on leadership, close collaboration with technicians, and a focus on delivering reliable field execution and client satisfaction.

You will supervise, coach, and align field teams across maintenance, service, and retrofit work, while ensuring safety, quality, and clear communication.

Qualifications

• 10+ years hands-on HVAC & Refrigeration experience.
• Proven ability to lead technicians and field teams.
• Strong communication and accountability in field execution.

Responsibilities

• Supervise daily field execution across HVAC & Refrigeration maintenance, service, and retrofit support
• Coach technicians and captains toward ownership and execution
• Reinforce standards for quality, safety, and customer care
• Inspect work, verify readiness, reduce callbacks
• Partner with senior leadership, dispatch, and office staff to align priorities
• Drive production and efficiency while maintaining safety and client trust
• Identify future field leaders and support their growth

Skills

HVAC/R field leadership

Coaching & mentoring

Field operations experience

Safety & quality focus

Job description

Field-First Leader. Technical Standard Bearer. Builder of Production, Accountability, and Team Wins.

Company: Airlogix

Location: Queens, NY

Compensation: $62/hour + performance bonus opportunity

Annualized Equivalent: Approximately $129,000 before overtime and bonus

Total Compensation Potential: $140,000–$165,000+, depending on overtime, performance, experience, and business needs

Schedule: Full-Time | Field-Based Leadership Role

Work Style: Primarily Field-Based, with office coordination as needed

This Is a Field Leadership Role — Not Just a Technician Seat

Airlogix is building a stronger field operation, and the Field Supervisor role is one of the most important seats in that build.

This is not a clipboard supervisor position. This is not a role for someone who wants a title but stays away from the work. This is a field-first leadership role for a commercial HVAC & Refrigeration professional who can stay close to the tools, close to the technicians, and close to the jobs.

The right person will help drive production, reinforce accountability, support technicians, strengthen field communication, and improve execution every day.

Compensation includes a strong hourly base plus performance bonus opportunity tied to field execution, team performance, quality, efficiency, and client success. We are looking for someone who understands that leadership is measured in results — better jobs, stronger technicians, cleaner communication, fewer dropped balls, and more wins for the team, the client, and the company.

Why This Role Matters

In commercial HVAC & Refrigeration, field execution affects everything: uptime, safety, client trust, job profitability, technician morale, and company reputation.

When technicians are supported, work moves better. When standards are clear, production improves. When supervisors are present in the field, problems get solved before they become bigger issues.

That is where you come in.

The Kind of Leader We Need

You are technically strong, but you do not lead with arrogance.

You know commercial HVAC & Refrigeration well enough to earn respect from technicians. You can see when a job is drifting, when quality is slipping, when a technician needs support, or when communication needs to be tightened before it becomes a customer problem.

You do not need to be the loudest person in the room. You need steady, direct, fair, and consistent.

Airlogix needs someone with integrity, humility, and execution. Someone who can tell the truth without creating drama. Someone who can hold standards without making it personal. Someone who can fight for the team and the company by making sure the work is done right.

This role is for someone mission-first — someone who cares about production, efficiency, team wins, client success, and doing the job right.

Your Role in Developing the Field Team

A major part of this role is helping strengthen the field team from the inside.

You will support technicians, lead techs, captains, and future foremen by modeling the standard in the field. You will help people build stronger habits: better communication, cleaner execution, stronger ownership, sharper customer awareness, and more disciplined follow-through.

You will not just point out problems. You will help correct them.

You will coach in the moment, reinforce expectations, support hard conversations when needed, and help create a field environment where accountability becomes normal — not personal.

The right person will earn respect through technical ability first, then keep it through fairness, consistency, integrity, and real leadership.

Your Impact on Clients, Production, and Field Execution

Commercial clients depend on Airlogix to keep critical HVAC & Refrigeration systems running. Offices, retail centers, industrial sites, property portfolios, food-service environments, and commercial facilities do not have room for loose execution.

Your work will directly affect response time, job completion, callback reduction, maintenance quality, service efficiency, retrofit support, customer confidence, and technician development.

You will be one of the people making sure Airlogix standards show up on the roof, in the mechanical room, in the truck, and in front of the customer.

This is where production improves. This is where efficiency improves. This is where the team starts winning more consistently.

What You’ll Own

• Supervise daily field execution across commercial HVAC & Refrigeration maintenance, service, and retrofit support
• Support technicians, lead techs, captains, and foremen through coaching, technical guidance, and jobsite presence
• Reinforce standards for quality, safety, communication, production, professionalism, and customer care
• Help technicians solve field issues before they become larger operational or customer problems
• Partner with senior field leadership, dispatch, operations, and office support to keep priorities clear and aligned
• Inspect work, verify job readiness, support closeout discipline, and help reduce callbacks or avoidable delays
• Coach technicians and captains toward stronger ownership, communication, and execution habits
• Support retrofit and install-related work when field leadership, jobsite coordination, or technical judgment is needed
• Help identify future field leaders and support their growth into captain, foreman, or supervisory responsibility
• Have direct, professional conversations when standards are not being met
• Protect Airlogix culture in the field: Leadership, Ownership, Growth, Integrity, and X-Factor
• Drive production and efficiency without sacrificing quality, safety, or client trust

What You Need to Succeed

• 10+ years of hands-on commercial HVAC & Refrigeration experience
• 2–3+ years of field leadership experience as a lead technician, captain, foreman, field supervisor, or similar role
• Strong technical capacity in commercial HVAC/R maintenance, service, troubleshooting, and field execution
• Retrofit/install exposure expected from a seasoned commercial HVAC/R field leader
• Ability to earn technician respect through technical credibility, consistency, and follow-through
• Strong integrity, humility, and direct communication
• Ability to coach and correct without ego, drama, or avoidance
• Customer-facing confidence and professionalism
• Strong understanding of jobsite coordination, service flow, safety, quality control, and field communication
• Ability to partner with senior leadership, dispatch, operations, and office staff without politics or lane conflict
• Valid driver’s license and ability to travel regularly to jobsites throughout the service area

This Role Is Not for You If

• You want a title but do not want responsibility for field behavior
• You are not willing to be close to the work
• You avoid hard conversations when standards slip
• You lead with ego instead of example
• You are uncomfortable coaching experienced technicians
• You cannot balance production, quality, safety, and client trust
• You want to manage from the truck without developing the people around you