Field Supervisor

First Student, Inc.; New York (NY); On-site; USD 33,000 - 44,000; Full time

Benefits offered by this job

Competitive pay

Career advancement opportunities

Positive and rewarding work env.

Supportive leadership team

Direct impact on student safety

Job summary

First Student is seeking a Field Supervisor to oversee daily transportation operations, monitor driver performance, and assist with safety compliance across our routes. You will investigate incidents, supervise loading at schools, and coordinate with district staff and leadership.

The role emphasizes strong communication, reliability, and the ability to work with drivers, customers, and union representatives while maintaining high safety standards.

Qualifications

• High school diploma or equivalent.
• 1-2 years of supervisory experience with hourly employees preferred.
• Computer skills, including working knowledge of Word, Excel, and PowerPoint.
• Basic knowledge of vehicle mechanical processes and maintenance.
• Ability to prioritize tasks and manage time effectively.
• Strong verbal, written, and interpersonal communication skills.
• Ability to work with drivers, customers, senior leaders, client representatives, union officials, and the general public.
• Fluent in English.
• Ability to work extended hours, including weekends, as needed.
• Regular and consistent attendance and punctuality.
• Must have a working vehicle to travel within the service area as needed.

Responsibilities

• Monitor driver pre-trip and post-trip inspections and report equipment issues.
• Conduct driver road checks, including on-time performance, safe driving, bus stops, speeding, and railroad crossings.
• Observe drivers for work readiness, including uniform, safety vest, and appearance standards.
• Conduct safety contacts with drivers and correct safety violations as needed.
• Investigate incidents and accidents, including gathering facts and taking photos.
• Attend client or parent meetings related to driver performance and recommend corrective actions.
• Complete compliance activities, including MVRs, background checks, reports, route signs, GAP applications, and system updates.
• Supervise daily loading and unloading at schools.
• Support special events, including parking and loading/unloading coordination.
• Dispatch as needed and monitor on-time performance.
• Assist management with driver interviews.
• Complete additional duties as assigned.

Skills

Supervisory experience

Communication skills

Time management

Driver safety knowledge

Customer interaction

Travel readiness

English proficiency

Team coordination

Tools

Word

Excel

PowerPoint

Job description

Field Supervisor

First Student is the largest school transportation provider in North America, with more than a century of experience providing safe and reliable transportation. We work with 1,250 school districts in 39 states and 8 Canadian provinces, carrying approximately five million students in 21,000 schools daily.

Now Hiring: Field Supervisor

At First Student, safety and service are at the center of everything we do. The Field Supervisor supports daily transportation operations by monitoring driver performance, assisting with safety compliance, investigating incidents, and helping ensure safe, reliable service.

This role is ideal for someone with strong communication skills, sound judgment, and the ability to work closely with drivers, school district staff, customers, and location leadership.

Why Join First Student?

• Competitive pay: $28.00/hr
• Career advancement opportunities
• Positive and rewarding work environment
• Supportive leadership team
• Opportunity to make a direct impact on student and passenger safety

Key Responsibilities

• Monitor driver pre-trip and post-trip inspections and report equipment issues
• Conduct driver road checks, including on-time performance, safe driving, bus stops, speeding, and railroad crossings
• Observe drivers for work readiness, including uniform, safety vest, and appearance standards
• Conduct safety contacts with drivers and correct safety violations as needed
• Investigate incidents and accidents, including gathering facts and taking photos
• Attend client or parent meetings related to driver performance and recommend corrective actions
• Complete compliance activities, including MVRs, background checks, reports, route signs, GAP applications, and system updates
• Supervise daily loading and unloading at schools
• Support special events, including parking and loading/unloading coordination
• Dispatch as needed and monitor on-time performance
• Assist management with driver interviews
• Complete additional duties as assigned

Qualifications

• High school diploma or equivalent
• 1-2 years of supervisory experience with hourly employees preferred
• Computer skills, including working knowledge of Word, Excel, and PowerPoint
• Basic knowledge of vehicle mechanical processes and maintenance
• Ability to prioritize tasks and manage time effectively
• Strong verbal, written, and interpersonal communication skills
• Ability to work with drivers, customers, senior leaders, client representatives, union officials, and the general public
• Fluent in English
• Ability to work extended hours, including weekends, as needed
• Regular and consistent attendance and punctuality
• Must have a working vehicle to travel within the service area as needed

Physical Requirements

• Must be able to move throughout an office, company facility, and bus parking areas
• Must be able to use standard office equipment and access filing systems
• Must be able to communicate effectively in person and by phone
• Must be able to drive a company or personal vehicle for driver observations, school district meetings, and other company business
• Must be able to use full hearing, speech, and vision
• Must be able to stoop, crouch, squat, kneel, bend, and stand while performing inspections or platform training
• Must be able to work in wet, cold, or hot environmental conditions
• Must be able to write clear and legible reports

Language Requirement This role requires English proficiency. Federal, state, and local requirements, including U.S. Department of Transportation (DOT) regulations, require training, safety communications, company policies, employment documents, and other job-related communications be conducted in English.

First for a reason:

At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.

In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf.