Location: Seattle, WA, United States
Job ID: 87873
We Elevate... Quality of urban life
Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.
Your main responsibilities
Field Supt. is responsible for the installation of new construction and modernization projects as well as the servicing and repair of all assigned units to conform to customer and Company requirements as related to quality improvement, safety, cost improvement and customer satisfaction in support of Area objectives. Also responsible for employee selection, training, and safety for all assigned projects.
ESSENTIAL FUNCTIONS
- Assure that each installation project meets Area and Company quality standards and meets all contract requirements.
- Monitor job completion checkpoints and implement any required corrective action to drive installation performance to Best Demonstrated Practice Model.
- Implement customer and Company requirements for quality, performance reliability, and passenger safety for each project under supervision.
- Implement EEO/AA requirement consistent with Area and/or State and Federal requirements.
- Support sales staff in estimating service orders, scheduling and executing orders, and investigating and resolving customer complaints.
- Manage ongoing program of project audit so as to assure conformance of performance standards of quality, completeness, and safety.
- Develop and implement program of manpower selection, training, and performance appraisal essential to productivity and quality improvement objectives.
- Implement route management strategy in support of assuring uniform application of preventive maintenance procedures while controlling manpower to minimum level.
- Develop spirit of teamwork and dedication to quality improvement among all employees.
- Evaluate and initiate requests for tooling where such tooling would support productivity improvement.
- Maintain and manage proactive relationships with local IUEC business agent.
- Advise Area management of competitor activity as related to pricing, performance, and manpower.
- Must be able to teach the hourly employees the Company’s methods of quality, productivity, and safety; persuade the hourly field to follow practices and procedures that foster teamwork and improve quality and productivity.
- Communicate with and influence business agents, inspectors, etc., in resolving disputes and demonstrate to customers that they receive fair value for their expenditures.
Base Salary
Base Salary $113,400 - $141,700. (Typical range; may be considered based on your experience, education, location, skills, and alignment with business priorities. Only base salary; does not include commissions or long‑term incentives.)
REQUIREMENTS
- Bachelor or Associates Degree Preferred and/or Vocational School.
- Preferred to have working knowledge of elevators and escalators to manage and direct field personnel to meet Area goals. Experience in related building industries is also considered.
- Must have ability to communicate well verbally and in writing and have proven leadership skills.
- Field Superintendent must interpret customer concerns and mobilize internal resources to assure customer satisfaction while minimizing cost and HR disruption.
- Must make sound judgments on motivation, training, and work assignments for all employees while adjusting manpower to a minimum level and meeting or exceeding customer requirements.
What’s in it for you?
- Fully vested 401(k) match up to 7% of total eligible compensation.
- Competitive Medical, Dental, and Vision plans effective from first day of hire.
- 3 weeks’ vacation (increases with tenure), 7 sick days, 3 floating holidays, 8 company‑observed holidays.
- Tuition reimbursement eligible after 6 months.
- Parental leave – 100% base pay for 6 consecutive weeks in first year after child’s birth or adoption.
- A wide range of development opportunities to boost professional and leadership growth.
Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value diverse skills and perspectives as we shape sustainable cities.
We value inclusion and diversity, and practice equity to create equal opportunities for all. All qualified applicants will receive consideration for employment without regard to age, race, ethnicity, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics, health, disability, or veteran status.
Any unsolicited application from recruitment agencies is deemed rejected and does not constitute an offer.