Field Storage Customer Experience Manager

Publicstorage; Medford (MA); On-site; USD 40,000 - 60,000; Full time

Job summary

Public Storage is seeking a proactive Property Manager to oversee daily operations at multiple sites. You will assess customer storage needs and recommend packing supplies, driving occupancy through service and sales.

Position requires a valid driver's license and willingness to travel between locations. Responsibilities include unit inspections, cash handling, payments collection, and maintaining clean, inviting properties.

Qualifications

• Background in customer service or sales from retail/restaurant/fast food or service industries.
• Ability to transport items up to 35 pounds.
• Driver's license and own vehicle required to travel between locations.

Responsibilities

• Assess customer storage needs and suggest options, including selling packing and moving supplies.
• Perform daily storage unit inspections to confirm inventory and availability for rental.
• Audit cash drawers and make bank deposits as part of daily business.
• Help keep customers current with payments and make reminder/collection calls when required.
• Walk/drive between locations, perform cleaning and maintenance to keep spaces and grounds appealing.

Skills

Customer service

Sales experience

Retail experience

Job description

Public Storage is seeking a proactive Property Manager to oversee daily operations at multiple sites. You will assess customer storage needs and recommend packing supplies, driving occupancy through service and sales.

Position requires a valid driver's license and willingness to travel between locations. Responsibilities include unit inspections, cash handling, payments collection, and maintaining clean, inviting properties.