Field Customer Service Manager – Storage & Operations

Publicstorage; Raytown (MO); On-site; USD 42,000 - 64,000; Full time

Job summary

Public Storage is seeking a Property Manager to work across multiple sites, blending indoor and outdoor tasks. You will assess customer storage needs, suggest solutions, and upsell packing supplies while ensuring units are ready to rent.

Daily duties include inspecting units, auditing cash drawers, deposits, and processing payments. You will travel between locations with your own vehicle; a valid license and strong customer service are essential.

Qualifications

• Experience in customer service oriented sales environments.
• Valid driver’s license and access to own vehicle.
• Ability to transport items weighing up to 35 pounds.
• Willingness to work outdoors up to 50% of the time and perform cleaning/maintenance tasks.

Responsibilities

• Assess customer storage needs and make recommendations, including selling packing and moving supplies.
• Conduct daily storage unit inspections to confirm inventory and availability for rental.
• Audit cash drawers and process bank deposits as part of daily operations.
• Assist customers with payments and make reminder/collection calls when required.

Skills

Customer service

Sales

Cash handling

Job description

Public Storage is seeking a Property Manager to work across multiple sites, blending indoor and outdoor tasks. You will assess customer storage needs, suggest solutions, and upsell packing supplies while ensuring units are ready to rent.

Daily duties include inspecting units, auditing cash drawers, deposits, and processing payments. You will travel between locations with your own vehicle; a valid license and strong customer service are essential.