Field Specialist (Taranaki)

Openkrill; United States; Remoto; USD 39.000 - 56.000; Tempo pieno

Descrizione del lavoro

Halter is seeking a motivated Field Specialist to support maintenance and performance of on-farm hardware across NZ. You will ensure systems run efficiently, diagnose issues, and work with hardware, product, and customer success teams to improve reliability and service quality.

Based in Taranaki with regular NZ travel, the role involves deploying and upgrading infrastructure, providing on-site support, and contributing to data-driven process improvements for Halter's dairy and livestock

Competenze

• Practical, hands-on experience with tools, electrical work, construction, networking, or equipment fitting is essential.
• Demonstrated proactive, go-getter attitude and the ability to manage time effectively.
• Team-oriented approach with collaboration across locations and teams.
• Willingness to travel within NZ and on-site field duties required.

Mansioni

• Oversee upkeep and repair of Halter's on-farm infrastructure to ensure seamless operations.
• Diagnose hardware issues and report to the relevant teams.
• Deliver on-site support during farm deployments and troubleshoot issues.
• Join global on-call roster for tower-related incidents and provide timely solutions.
• Collect, interpret and analyse data from hardware to inform maintenance and improvements.

Conoscenze

Hands-on experience

Electrical work

Construction

Networking

Equipment fitting

Go-Getter attitude

Time management

Team collaboration

Travel readiness

Problem solving

Strumenti

Tools

Descrizione del lavoro

ABOUT HALTER

At Halter, we're on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We're committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard.

We're backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab's Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB.

To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.

ABOUT THE ROLE

We are seeking a motivated and high-performing Field Specialist to join our team in New Zealand, supporting the maintenance and performance of Halter's on-farm hardware infrastructure. In this role, you will be responsible for ensuring our systems are operating efficiently, resolving technical issues quickly, and helping to refine and improve the reliability of our hardware across our customer network.

Note this role is Taranaki based with regular NZ travel.

This is a hands-on position that requires strong technical ability, problem-solving skills, and a proactive approach to field operations. You may find yourself maintaining and upgrading infrastructure one day and deploying new equipment on-farm the next. You'll be the go-to person for ensuring everything runs smoothly, delivering exceptional service and support to our customers. As a Field Specialist, you'll work closely with our hardware, product, and customer success teams, ensuring effective collaboration and a strong feedback loop between the field and our Auckland HQ. This role offers the opportunity to make a real impact in transforming New Zealand’s dairy and livestock industry through world-class agri-tech innovation.

WHAT YOUR DAY COULD LOOK LIKE

• Infrastructure Maintenance: Oversee the upkeep and repair of Halter's infrastructure to ensure seamless operations.
• Hardware Diagnosis: Diagnose any issues with our hardware and feed this information back to the relevant team.
• Versatility: Ability to transition smoothly between tasks, from repairing and upgrading infrastructure to delivering towers and collars as needed.
• Deployment Support: Provide critical on-site support during farm deployments if needed, troubleshooting issues, and ensuring successful installations.
• On-call: Be part of the global on-call roster to support tower-related incidents and proactively find solutions in a timely manner.
• Collaboration: Work closely across all of the Halter teams to ensure alignment and successful customer outcomes.
• Problem-Solving: Address and resolve technical challenges promptly and effectively, ensuring minimal disruption to farm operations.
• Adaptability: Be prepared to manage a variety of tasks, often simultaneously, to meet the dynamic needs of the role.
• Data Analysis: Ability to collect, interpret, and analyse data from our hardware, optimise processes, and inform decision-making. You'll ensure that actionable insights are extracted to improve operational efficiency and resolve issues proactively. Development and management of a maintenance system for our NZ market.
• Travel: travel within the North Island region + some NZ wide travel will be required.

WHO ARE WE LOOKING FOR

• Practical, hands-on experience with tools, electrical work, construction, networking, or equipment fitting is a must!
• Go-Getter Attitude: A proactive approach, with a willingness to tackle challenges head-on and figure things out on the go.
• Handiness: Practical skills and resourcefulness, with the ability to handle a wide range of tasks even without specific technical training.
• Time management skills: Ability to manage your own time so that tasks are completed on schedule.
• Team-Oriented Approach: Strong collaboration skills, with the ability to work effectively with colleagues across different locations.
• Commitment to Excellence: A dedication to providing the highest quality service, ensuring that Halter's infrastructure is always operating at its best.
• Willingness to travel: Spontaneous & planned travel will be included in this role. You might be 3 or 4 days on the road per week. You may also be 3 nights away from home per week.

BONUS QUALIFICATIONS (THESE ARE NOT MANDATORY FOR YOU TO APPLY)

• Agriculture Experience (Preferred): While not mandatory, experience in the agriculture sector would be highly beneficial.

JOIN OUR TEAM

Halter is committed to promoting a diverse and inclusive workplace - a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement.

Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.

WHY OUR TEAM LOVES WORKING AT HALTER:

• Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations.
• Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems.
• You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our $1,000 personal growth fund.
• This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic jou