Enterprise Key Account Manager (Southland)

Icehouseventures; Southland (TX); On-site; USD 52,000 - 80,000; Full time

Job summary

Halter is seeking a driven Key Account Manager to grow our enterprise dairy and beef customers in the South Island. You will manage large, complex accounts, build trusted relationships across farm teams and executives, and drive value with Halter technology.

You will collaborate with the Enterprise Sales Manager to tailor solutions, expand our enterprise presence, and communicate opportunities across multiple levels within customer organizations.

Qualifications

• Enterprise experience managing large, complex accounts.
• Strong customer-focused approach with a farm-centric mindset.
• Industry fluency in dairy and beef production systems.
• Solid commercial instincts to grow and expand accounts.
• Excellent communication and influencing skills across multiple stakeholder levels.

Responsibilities

• Embed in the success of Halter’s enterprise dairy and beef customers.
• Build trusted relationships with farm teams, operations, and executives.
• Collaborate with senior leaders to surface strategic pain points and tailor solutions.
• Engage rural professionals, consultants, and influencers to shape purchasing behavior.
• Co-create account plans with NZ Enterprise Sales Manager for territory expansion.
• Coordinate with product, support, and sales teams to align rollout strategies.
• Contribute to revenue forecasting and long-term growth planning.
• Help develop scalable playbooks for enterprise growth and governance.

Skills

Enterprise accounts

Customer centric

Dairy/beef knowledge

Commercial acumen

Communication skills

Stakeholder management

Job description

About Halter

At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard.

We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund, Bessemer Venture Partners, BOND, DCVC, Blackbird, Promus Ventures, Rocket Lab’s Peter Beck and Icehouse ventures.

About the role.

We are searching for a driven and skillful Key Account Manager to work alongside and grow Halter’s enterprise dairy and beef customers in the South Island. We’re looking for someone with dairy systems knowledge, commercial nous, X-factor communication skills, and the ability to drive change and communicate value.

You will be managing a portfolio of large corporate dairy operations, from phase one rollout through to full-scale integration with Halter technology. You will be driving the success and growth of Halter within these accounts.

You’ll be an expert at building trusting relationships, identifying opportunities within a farming system to add value, and enjoy driving the growth of the largest agricultural businesses in New Zealand. You’ll thrive in high-pressure environments, using initiative to make results happen, often against the odds. You might find yourself in a boardroom assisting the negotiating of a million-dollar contract one day, reporting key KPI’s to a GM the next day, communicating opportunities and driving change with Farm Managers by Friday. You’ll masterfully navigate layers within these businesses, adjusting your communication at each level accordingly, to convey the right context and value to all parties. You’ll likely have deep extensive farming systems knowledge and have a natural ability to drive change at a farm and leadership level.

This isn’t a typical role. This is a high-stakes role, playing a critical role in Halter’s growth into the enterprise segment in New Zealand.

Aside from jumping on the Halter roller coaster, you will be making a real-world impact, helping large scale dairy and beef businesses transform how they operate to become more efficient and productive. You will build relationships across some of the most influential dairy businesses in New Zealand while working closely with Halter senior leadership - Up for the challenge? Let’s talk.

This role covers customers across the Southland region. Frequent travel within the South Island is required as part of the position.

What your day could look like.

• Enterprise Customer Success: You’ll be embedded in the success of some of Halter’s largest and most strategic customers - ensuring our enterprise dairy and beef businesses realise full value from their investment. You’ll understand their goals and farm system deeply, help them embed Halter into daily operations, and surface impact across the business. Your efforts will directly influence execution, retention, expansion, and long-term growth.

• Strategic Account Management: You’ll build trusted, long-term relationships with farm teams, operational teams and executive stakeholders alike. You’ll know when to guide, when to challenge, and when to step in to unlock new value. This isn’t just about managing relationships - it’s about owning customer outcomes.

• Executive Engagement: In collaboration with the Enterprise Sales Manager you will work directly with senior leaders, and multi-entity decision-makers. You’ll understand the organisational structure, surface strategic pain points, and partner with the Enterprise Sales Manager to tailor solutions that move the needle. With the Enterprise Sales Manager, you’ll also play a key role in supporting expansion and renewal conversations.

• Influencer & Network Management: You won’t stop with your customer. You’ll build relationships with rural professionals, consultants, and other industry influencers who shape opinion, success on farm and purchasing behaviour across your portfolio. You’ll be known and respected in the region as a trusted Halter advisor.

• Enterprise Growth Strategy: You’ll collaborate with the NZ Enterprise Sales Manager to co-create account plans, drive territory expansion, and identify new revenue streams within your customer base. You’ll know your portfolio inside-out and play a key role in shaping how we grow our enterprise presence in-market.

• Cross-functional Leadership: You’ll work closely with Halter’s product, support, and sales teams to champion your accounts internally. Whether it’s surfacing product feedback, coordinating training, or aligning on rollout strategy, you’ll be the glue that holds enterprise relationships together and drives results.

• Forecasting & Planning: Alongside the Enterprise Sales Manager, you’ll contribute to accurate revenue forecasting and strategic planning. You’ll bring rigour to account performance tracking and identify early signals of both risk and growth.

• Scalable Growth Initiatives: You’ll help evolve how we support and grow our largest customers. From refining account management strategies to building scalable playbooks, you’ll be part of the team shaping what great looks like as Halter scales globally.

Who are we looking for.

• Enterprise experience - You’ve managed large, complex accounts and know how to drive growth over time. You’re comfortable navigating executive rooms, operational teams, farm teams, multiple stakeholders, and matrixed business structures.

• Customer centric - You’re relentlessly farmer-first: you anticipate needs, address problems early, and are accountable for continuously improving customer satisfaction.

• Industry fluency - You bring real experience in dairy and beef production systems and know what success looks like on high performing dairy farms. You’re credible, informed, and customer-first.

• Strong commercial instincts - You don’t just nurture relationships; you find value, expand accounts, and deliver results.

• Team-first mindset - You collaborate across roles and functions to get the best outcome for the customer and the company.

• Autonomy & pace - You’re happy working independently in a fast-changing environment. You solve problems proactively and adjust quickly.

• Growth hunger - You’re looking to stretch yourself, take on more, and grow your career alongside a world-class commercial team.

• Travel-ready - You’ll regularly be out with customers; being in the room, the paddock, or the boardroom when it counts. Expected travel up to 50% of the time.

Join our team

Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description.

Why our team loves working at Halter:

• Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations.

• Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems.

• You’ll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our $1,000 personal growth fund.

• This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"