Field Specialist I

Baker Hughes; Pecos (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Baker Hughes is seeking a Field Specialist II to provide on-site technical service, manage customer expectations, and ensure safe, efficient field operations. You will coordinate with customers and third-party personnel, maintain equipment readiness, and follow company procedures.

The role requires strong troubleshooting, readiness to travel, and a commitment to safety, quality, and customer service. You will support field operations across diverse environments.

Qualifications

• High school diploma or equivalent.
• Experience in field operations, electrical service, or related technical environment.
• Experience interacting with customers and supporting field operations.
• Ability to safely work with electrical systems and equipment up to 5,000 volts.
• Strong troubleshooting and problem-solving skills.
• Ability to travel and stay away from home as needed.

Responsibilities

• Manage assigned jobs and ensure arrival at customer sites.
• Identify customer locations and prepare for field assignments.
• Collaborate with customers and third-party personnel on-site.
• Support field operations with potential overnight travel near customer sites.
• Ensure safety when working with electrical systems and equipment up to 5,000 V.
• Maintain truck inventory and ensure materials and tools are available.
• Follow company processes, procedures, and safety requirements.
• Support job execution and maintain high customer satisfaction.
• Communicate status with customers, supervisors, and internal teams.
• Comply with HSE standards.

Skills

Field operations

Electrical service

Troubleshooting

Customer interaction

Communication

Education

High school diploma

Tools

Electrical equipment

Job description

Do you enjoy working directly with customers in the field while delivering critical technical services?

Are you passionate about troubleshooting, electrical systems, and ensuring exceptional service execution in diverse field environments?

Join our Team!

Baker Hughes is being recognized as a global energy technology company serving the oil and gas sector across more than 120 countries. Our Field Services team is providing technical expertise and operational support to customers worldwide. Through strong safety practices, technical excellence, and customer focus, we are ensuring reliable equipment performance and superior service delivery.

Partnering with the best

As a Field Specialist II, you are supporting field operations by providing on-site technical service and ensuring customer requirements are met safely and efficiently. You are managing assigned jobs, coordinating with customers and third-party service providers, maintaining field equipment readiness, and following established company procedures. You are serving as a key representative of Baker Hughes while delivering high-quality service and maintaining strong customer relationships.

As a Field Specialist II, you are responsible for:

• Managing assigned jobs and ensuring arrival at customer locations at least 30 minutes prior to the scheduled service time.

• Identifying customer locations and preparing appropriately for field assignments.

• Working effectively with customers and third-party personnel while on-site.

• Supporting field operations in locations that may require overnight travel and stays near customer sites.

• Working safely with electrical systems and equipment up to 5,000 volts.

• Maintaining truck inventory and ensuring required materials, tools, and equipment are available for service activities.

• Following company processes, procedures, and safety requirements at all times.

• Supporting successful job execution while maintaining high levels of customer satisfaction.

• Communicating effectively with customers, supervisors, and internal teams regarding job status and operational needs.

• Ensuring compliance with Baker Hughes Health, Safety, and Environment (HSE) standards.

Fuel your passion

To be successful in this role you will:

• Have a high school diploma or equivalent.

• Have experience working in field operations, electrical service, maintenance, industrial service, or a related technical environment.

• Have experience interacting directly with customers and supporting field-based operations.

• Have the ability to safely work with electrical systems and equipment.

• Have strong troubleshooting and problem-solving skills.

• Have the ability to work independently with minimal supervision.

• Have strong communication and interpersonal skills.

• Have the ability to organize work and manage multiple priorities effectively.

• Have the willingness to travel and stay away from home when required to support customer service needs.

• Have a strong commitment to safety, quality, and customer service.

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• 20% or more travel.

• 12 days working & 2 days off

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities

• Comprehensive private medical care options

• Safety net of life insurance and disability programs

• Tailored financial programs Education Assistance

• Generous Parental Leave

• Mental Health resources

• Dependent Care

• Additional elected or voluntary benefit

This position requires current work authorization in the country of employment. The employer is unable to provide or continue work authorization sponsorship for this role.

You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.

This position is eligible for our comprehensive and competitive benefits package, which can be found here , and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.

The Baker Hughes internal title for this role is: FIELD SPEC II - ALS About Us:

We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.

Join Us:

Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.