Field Specialist - Berryville, AR

Castle Rental and Pawn; Berryville (AR); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Competitive pay with incentives

Full benefits package

Hands-on, customer-facing role

Job summary

Castle Rental & Pawn is seeking a Field Specialist to deliver, set up, service, and retrieve rental products at customers' homes in Northwest Arkansas. You will ensure safe handling and provide a positive customer experience.

The role requires a valid driver's license, the ability to lift up to 50 lbs, and familiarity with delivery and inventory processes. A friendly, customer-focused mindset is essential for success.

Qualifications

• Strong customer service and communication skills.
• A valid driver's license.
• Ability to lift and transport up to 50 lbs.
• Familiarity with delivery and inventory procedures (preferred but not required).

Responsibilities

• Deliver and set up rental products at customers' homes.
• Ensure safe and damage-free transportation of merchandise.
• Explain product features and benefits to customers.
• Retrieve products from customers who choose not to renew agreements.
• Perform routine maintenance and repairs on returned products.
• Process customer payments in the field and in-store.
• Maintain company vehicles and follow safety procedures.
• Assist with inventory and store organization.

Skills

Customer service

Communication

Heavy lifting

Delivery experience

Job description

NOW HIRING: Field Specialist

Castle Rental & Pawn is looking for a reliable and customer-focused Field Specialist to join our team. This role is responsible for delivering, setting up, servicing, and retrieving products from customers' homes while ensuring a positive customer experience.

JOIN CASTLE RENTAL & PAWN

Your trusted local source for quality rentals and pawn services in Northwest Arkansas. For years, we have proudly served our community by offering flexible financing options, quality products, and exceptional service. We believe in creating long-term customer relationships and providing a work environment where teamwork, integrity, and professional growth thrive.

WHAT YOU'LL DO

• Deliver and set up rental products in customers' homes
• Ensure safe and damage-free transportation of merchandise
• Explain product features and benefits to customers
• Retrieve products from customers who choose not to renew their agreements
• Perform routine maintenance and repairs on returned products
• Process customer payments in the field and in-store
• Maintain company vehicles and follow all safety procedures
• Assist with inventory and store organization

WHY JOIN OUR TEAM

Competitive pay + incentive opportunities

Full benefits package

Hands-on, customer-facing role with variety

Supportive, team-focused culture

Career growth opportunities

WHAT WE'RE LOOKING FOR

• Strong customer service and communication skills
• A valid driver's license
• Ability to lift and transport up to 50 lbs
• Familiarity with delivery and inventory procedures (preferred but not required)