Field Solutions Specialist – Hatchery Automation

CEVA SANTE ANIMALE; Fort Smith (AR); On-site; USD 65,000 - 90,000; Full time

Job summary

Ceva Animal Health seeks a Smart Solutions Specialist to install, adjust and commission equipment at customer sites, conduct audits, and perform maintenance operations. As the main link between customers and Ceva, you will ensure equipment operates efficiently and complies with standards, with proactive oversight to minimize downtime and maintain reliability.

You will help with implementation and after-sales service, supporting customer satisfaction and long-term partnerships, reinforcing Ceva’s

Qualifications

• Education – 4-year degree and/or 2-year technical degree with 2 years related technical experience.
• Work Experience – 2+ years of related poultry work experience preferred.
• Safety Training, C.H.I.C.K Program Training, Hot Works Training, and others as required.

Responsibilities

• Install and commission Smart Solutions equipment at customer sites.
• Coordinate with Territory/Technical Managers for installation and support.
• Perform on-site inspections, training, and maintenance activities.
• Provide feedback to customers and internal teams for system optimization.
• Travel frequently to customer sites (80%+).

Skills

Customer facing

Relationship building

Problem solving

Communication

Education

4-year degree and/or 2-year technical degree

Tools

Genesys

Hatchery automation systems

Job description

Ceva Animal Health seeks a Smart Solutions Specialist to install, adjust and commission equipment at customer sites, conduct audits, and perform maintenance operations. As the main link between customers and Ceva, you will ensure equipment operates efficiently and complies with standards, with proactive oversight to minimize downtime and maintain reliability.

You will help with implementation and after-sales service, supporting customer satisfaction and long-term partnerships, reinforcing Ceva’s