Field Solutions Engineer (R5632)

Shield AI; Kentucky; On-site; USD 110,000 - 160,000; Full time

Job summary

Shield AI is seeking a Presales Solutions Engineer to provide technical expertise and support to customers before the sale of Shield AI Aircraft and related products. You will collaborate closely with customers to understand their requirements and demonstrate how Shield AI solutions meet their needs.

You will act as a technical force multiplier for the Business Development team, ensuring alignment between the technology roadmap and customer operations.

Responsibilities

• Provide technical expertise and support to customers prior to the sale of Shield AI Aircraft and other products.
• Collaborate with customers to understand requirements and demonstrate how Shield AI solutions meet their needs.
• Serve as a technical force multiplier for the Business Development team to drive customer engagement, solution alignment, and deal capture.
• Bridge the gap between our technology roadmap and customers' operational needs.

Job description

Job Description:

Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BATaircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube.

The Presales Solutions Engineer will provide technical expertise and support to customers prior to the sale of Shield AI Aircraft and other products. This role involves collaborating closely with customers to understand their requirements and demonstrating how our solutions can meet their needs. You will play a key role in ensuring successful product development throughout the presales process. The Solutions Engineer serves as a technical force multiplier for the Business Development (BD) team, providing expertise on Shield AI’s products and services to drive customer engagement, solution alignment, and successful deal capture. This role bridges the gap between our technology roadmap and our customers' operational needs.