Field Solutions Engineer

RobCo; Austin (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) plan

Unlimited PTO

Onboarding program

Job summary

RobCo in Austin is seeking a Field Solutions Engineer to join our Austin-based team. You will ensure successful implementation and ongoing performance of our robotic solutions at customer sites across the United States, providing technical leadership and on-site support.

You will own deployments, coordinate cross-functional teams from engineering to field operations, document projects from scoping to commissioning, and help build scalable processes to enable rapid, reliable deployments.

Qualifications

• Bachelor's degree or equivalent in a technical field.
• 1+ years' experience with autonomous systems or robotics.
• Ability to own tasks and contribute with guidance from senior team members.
• Willingness to travel across the United States.

Responsibilities

• Ownership of robotic solution concepts from design through deployment and support.
• Lead technical deployment and commissioning at customer sites, coordinating with cross-functional teams.
• Plan and document projects from initial scoping through commissioning and risk management.
• Design scalable operational processes and team workflows to enable multi-site deployments.
• Provide on-site support and training and ensure customer satisfaction.
• Develop detailed technical documentation and user guides.

Skills

Project coordination

Stakeholder communication

Problem solving

Team collaboration

Education

Bachelor's degree in Mechanical Engineering, Electrical Engineering, Robotics, or related technical field

Job description

About the Role at RobCo

RobCo is building the category of Autonomous Industrial Robotics and we're doing it fast. We believe that automating the ordinary frees humans to do the extraordinary, and we're building the end-to-end robotics infrastructure to make that possible - hardware, software, and AI in one stack that just works.

To further expand our team, we are looking for you as Field Solutions Engineer to join our Austin-based team. Your role will be central to ensuring successful implementation and ongoing performance of our robotic solutions at customer sites throughout the United States. You will play a critical part in scaling our solutions and providing technical leadership and support.

Your Responsibilities

• Development and Testing: Take ownership of robotic solution concepts from detailed design through development, testing, deployment, and ongoing support within our Austin facility and at customer locations.

• Customer Deployment and Integration: Lead the technical deployment and commissioning of RobCo's robotic automation systems at customer sites, ensuring seamless integration with existing production environments. Lead on-site robotics deployments by coordinating and directing cross-functional team members across engineering, design, assembly, test, operations, and field teams — ensuring clear ownership, accountability, and execution priorities across all deployment activities, and driving alignment so deployments remain on schedule and operational objectives are achieved.

• Project Leadership: Plan, coordinate, and document customer projects from initial scoping through to successful commissioning, delivering robust and reliable solutions. Own program management activities including project planning, timeline creation, milestone tracking, dependency management, risk identification, and maintenance of risk mitigation plans/registers. Establish structured deployment plans, daily priorities, and action tracking for all participating team members to ensure efficient execution and rapid issue resolution during deployments.

• Operational Scalability: Design, implement, and continuously improve scalable operational processes, mechanisms, and team workflows that increase execution efficiency, standardization, and organizational scalability. Identify operational gaps and proactively build systems, tools, and best practices that enable teams to scale effectively across multiple deployments and projects.

• Customer-Centric Approach: Deeply understand and articulate customer needs, translating complex requirements into straightforward, effective automation solutions.

• Technical Support and Training: Provide comprehensive on-site support and training, assist in troubleshooting, and ensure customer satisfaction through responsive and effective service.

• Documentation: Develop detailed technical documentation, user manuals, and operational guides to support customer understanding and effective use of our systems.

• Innovation and Feedback: Collaborate closely with RobCo's hardware and software teams by providing insightful feedback, contributing to the continuous improvement of our technology.

We're looking for someone who has:

• Bachelor's degree or equivalent qualification in Mechanical Engineering, Electrical Engineering, Robotics, or related technical field.

• 1+ years of experience working with autonomous systems, robotics, or related hardware

• Ability to own well-scoped tasks and contribute to larger projects with guidance and support from senior team members.

• A proactive attitude toward identifying issues, asking questions, and flagging blockers to the team early.

• Willingness to learn and grow decision-making skills in fast-paced deployment environments, with a reliable and accountable approach to your work.

• Solid problem-solving skills, a collaborative mindset, and the ability to work well with internal teams and customers.

• Clear communicator with an eye for good documentation.

• Flexibility and willingness to travel regularly within the United States.

• Fluent in English; additional language skills (e.g., German or Spanish) advantageous but not required.

Why join RobCo?

• Develop modular, software-defined robotics solutions with us that set new standards in automation.

• Help us build robots equipped with state-of-the-art AI that perceive their environment, analyze data, and make intelligent decisions in real time.

• As part of a very dynamic and fast-growing scale-up, you will take on responsibility from day one, drive your own projects, and see the direct impact of your work.

• Flat hierarchies, open communication, and regular 360° feedback enable fast decisions and support your professional and personal development.

• Competitive compensation and benefits package - including medical, dental, and vision coverage, plus a 401(k) plan.

• Unlimited paid time off incl. major holidays.

• Company-sponsored onboarding and team offsites in Germany.

About RobCo

Founded in Munich in 2020, RobCo leads the transition toward fully Autonomous Industrial Robotics. Our mission is to deploy RobCo in every factory - solving the industrial labor shortage through end-to-end robotics that just works. Powered by Physical AI, our solutions combine a scalable modular hardware architecture with intelligent software that adapts to your use case, improves over time, and requires zero upfront investment through our Robotics-as-a-Service (RaaS) model.

We solve our customers' most pressing pain points - labor shortage, cost pressure, workplace safety, and national reshoring - across the full spectrum of Autonomous Industrial Robotics. With $160M raised from investors including Lightspeed, Lingotto Innovation, and Sequoia, 200+ people globally, and 2.5M+ operating hours in the field, we are deploying robots in factories across Europe and the United States - with our US operations headquartered in Austin, TX, and our RobCo Bay Area Demo Lab in San Francisco.

At RobCo, applicants are selected regardless of ethnic origin, religion, gender, age, disability, or sexual orientation. All decisions throughout the recruitment process are based solely on applicants’ qualifications, skills, knowledge, and experience, as well as relevant business requirements.