Field Solution Architect, ERATE; FL Remote

ViziRecruiter,LLC.; Town of Florida, Northern (NY, KY); Hybrid; USD 95,000 - 140,000; Full time

Job summary

Connection is seeking a Field Solution Architect to support Public Sector ERATE projects in the Tampa, FL area. The role focuses on guiding networking opportunities for K-12, higher education, and government, collaborating with Account Managers, Sales teams, and partners to shape solution recommendations and outcomes.

The ideal candidate will have foundational networking knowledge (Cisco preferred) and be eager to grow into broader presales architecture through training, mentorship, and hands-on

Qualifications

• Experience with ERATE programs and policies.
• Ability to manage services partners on ERATE opportunities.
• Understanding of routing and switching architectures.
• Ability to lead workshops and demonstrations.
• Experience with storage and virtualization products from leading manufacturers.
• Knowledge of Converged Infrastructure and Cloud solutions.
• Proven B2B sales experience with account planning and cross-sell/up-sell strategies.
• Strong time management, organization, and communication skills.
• Advanced negotiation skills.

Responsibilities

• Support Public Sector networking opportunities by discovering, qualifying, and documenting customer requirements.
• Collaborate with Account Managers, Sales teams, vendor partners, and internal resources to support conversations and solution development.
• Provide networking-focused recommendations involving switching, routing, wireless, security, and related infrastructure.
• Ask discovery questions to understand environments, timelines, procurement, funding, and outcomes.
• Participate in sales calls, reviews, planning discussions, and enablement activities.
• Learn ERATE cycles and documentation expectations, plus funding considerations.
• Pursue vendor trainings and internal learning paths to develop skills.
• Support customer-facing and internal events as a tech sales-support resource.

Skills

ERATE programs

Public sector networking

Workshops & demonstrations

Account planning

Negotiation

Time management

Oral & written communication

Vendor training & certifications

Tools

Cisco Networking

VMware

Citrix

Microsoft products

Linux/UNIX/AIX

Storage arrays (HP/EMC/IBM/Dell/NetApp)

Converged/Hyper-Converged platforms

SDN/SDDC

Job description

Introduction

With an eye for detail and a contagiously positive attitude, you’re the teammate everyone counts on to get the project buttoned up and across the finish line.

Overview

What We Do: We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department.

Who We Are: Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.

Why You Should Join Us: You’ll find supportive teammates and a rewarding career at Connection—plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees’ emotional well‑being. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Connection is looking for a motivated, customer-focused technical professional to join our team as a Field Solution Architect supporting our Public Sector E-rate business. This is an excellent opportunity for someone in the Tampa, FL area who has foundational networking knowledge, preferably with Cisco technologies, and is ready to grow into a broader presales solution architecture role through training, mentorship, and hands‑on customer engagement.

In this role, you will help support networking-focused opportunities for K-12, higher education, government, and other public sector customers. You will partner with Account Managers, Sales teams, vendor partners, and experienced technical resources to understand customer needs, document requirements, support solution recommendations, and learn how to deliver meaningful technology outcomes for customers using Connection’s broad solution portfolio.

Responsibilities

This role will require understanding and experience with ERATE programs and policies as well as collaboration with services partners to execute ERATE projects.

• Support Public Sector networking opportunities by helping discover, qualify, and document customer requirements.
• Partner with Account Managers, Sales teams, vendor partners, and internal technical resources to support customer conversations and solution development.
• Assist with networking-focused recommendations involving switching, routing, wireless, security, and related infrastructure solutions.
• Ask thoughtful discovery questions to better understand customer environments, timelines, procurement requirements, funding considerations, and business outcomes.
• Participate in sales team calls, opportunity reviews, customer planning discussions, and internal enablement activities.
• Learn public sector and E-rate sales cycles, including eligible solution categories, documentation expectations, and customer funding considerations.
• Pursue assigned vendor training, technical sales certifications, and internal learning paths to continue developing your skills.
• Support customer-facing and internal events as a technical sales-support and enablement resource.

Requirements

• Experience and understanding of ERATE programs and policies.
• Ability to manage services partners to collaborate on execution on ERATE opportunities.
• An understanding of leading manufacturers routing and switching architecture.
• Ability to lead and conduct workshops and demonstrations.
• Experience with storage and virtualization products from leading manufacturers.
• Demonstrates an understanding of Converged Infrastructure concepts and the benefits that Cloud solutions provide.
• Working knowledge and/or familiarity with the following technologies would be helpful, but Cisco Networking skills are required.
  • HP, Dell, Lenovo and Cisco Blade and Rack Servers systems and related storage products
  • Enterprise Storage Arrays - HP, EMC, IBM, Dell, NetApp
  • Converged and/or Hyper-Converged platforms
  • Software Defined Networking (SDN) and Software Defined Data Center (SDDC)
  • Cloud Solution Offerings and providers
  • VMware, Citrix, and Microsoft products
  • Microsoft Enterprise environment
  • Linux, UNIX or AIX Enterprise environment
  • Data Center consolidation and Cloud solutions
  • Disaster Recovery and Business Continuity
• Verifiably successful professional Business-to-Business solutions selling experience with account planning skills and experience with up-sell and cross-sell strategies.
• Excellent time management and prioritization with strong organizational skills.
• Excellent oral and written communication skills with ability to prepare and deliver presentations which clearly and articulately demonstrate the value proposition.
• Advanced negotiation skills.