Field Services Technician - Upper Marlboro, MD

MedStar Health; Upper Marlboro (MD); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading smart home company as a Field Services Technician, focusing on installation and customer service. Enjoy competitive hourly pay, comprehensive training, and benefits such as medical coverage and a 401(k) plan with matching. Work independently while being part of a diverse team committed to safety and excellence.

Benefits

Competitive hourly base plus uncapped commission

Comprehensive paid training & ongoing coaching

Company take-home vehicle and gas card

Cell phone and work tablet provided

Four-day work schedule with home dispatch

Ten paid holidays and two weeks paid time off

Employee pricing on smart home products

Qualifications

• Clean driving record and valid license.
• Diverse backgrounds and experience levels accepted.

Responsibilities

• Provide expert-level installation and service of cutting-edge technology.
• Maximize earnings by leveraging service appointments into leads.
• Conduct safety analysis of each home for technician and customer safety.

Skills

Exceptional customer service skills

Sales experience

Field technician experience

Ability to work independently

Teamwork

Job description

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner, and more connected future.

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer, and more sustainable homes.

We are adding to our Field Services Technician team

We are looking for motivated, customer-focused, coachable individuals who have a knack for technology and sales.

Why Join Our Technician Team?

• Competitive hourly base plus uncapped commission
• Comprehensive paid training & ongoing coaching and support
• Company take-home vehicle and gas card
• Cell phone and work tablet
• All tools provided — shipped directly to you!
• 4/10 work schedule with home dispatch (clock in/out from your driveway). We pay for drive time to/from and between appointments!

Why Join Vivint?

• Ten paid holidays
• Two weeks paid time off
• Employee pricing on smart home products
• Medical/Dental/Vision/Life coverage
• 401(k) plan with matching
• Career development and leadership opportunities
• Recognition as one of Fast Company's World's 50 Most Innovative Companies, Forbes' Best Employers, and a Best Employer for Diversity

A Day in the Life:

As part of our Field Services Technician team, you'll provide expert-level installation and service of cutting-edge technology. You'll have opportunities to maximize your earnings by leveraging service and installation appointments into leads and additional revenue. Customers rely on your honesty and integrity to ensure peace of mind.

Who we're looking for:

Our technician team has diverse backgrounds and experience levels. We invest in our employees through comprehensive training and support. Whether you're an experienced technician, a sales professional seeking a change, or a motivated, coachable individual, we want to hear from you!

• Exceptional customer service skills
• Sales experience (car sales, retail, insurance, B2C, call center)
• Field technician experience (cable, internet, pest control, lawn, construction, solar)
• Clean driving record and valid license
• Ability to work independently and in a team

Physical demands of the job:

• Lift and carry up to 45 lbs.
• Climb ladders up to 14 feet
• Work in attics and limited-space areas
• Bend, kneel, crouch, and stand for extended periods

We prioritize safety — a safety analysis of each home is conducted to ensure a safe workplace for technicians and customers.

The base hourly range for this position is: $24.18 - $26.55. This range reflects the low and high end; actual salaries vary based on location, experience, and performance. Compensation includes potential bonuses, incentives, and benefits such as medical, vision, dental, 401K, and flexible spending accounts.

NRG Energy is committed to a drug-free workplace. Employees may be subject to drug testing. We are an equal opportunity employer, supporting diversity and inclusion.

EEO is the Law Poster: http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

Official description on file with Talent.