Field Services Technician - Shreveport, LA

NRG; Shreveport (LA); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a leading company in smart home services as a Field Services Technician in Shreveport, Louisiana. You will be responsible for the installation and service of innovative technology, ensuring customer satisfaction while maximizing your earnings through additional leads. Comprehensive training and support will be provided, along with a variety of employee benefits including paid time off and insurance coverage.

Benefits

Comprehensive paid training

Company take-home vehicle and gas card

Cell phone and work tablet

Ten paid holidays

Two weeks paid time off

Employee pricing on smart home products

Medical, Dental, Vision, and Life insurance

401(k) plan with matching

Career development and leadership opportunities

Qualifications

• Exceptional customer service skills required.
• Sales experience in various fields preferred.
• Field technician experience in relevant areas is a plus.

Responsibilities

• Provide expert installation and service of technology.
• Maximize earnings through service and installation leads.
• Conduct safety analyses of homes.

Skills

Customer service

Sales experience

Field technician experience

Job description

Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner, and more connected future.

Vivint Smart Home, an NRG-owned company, is a leading smart home provider in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to their homes, no matter where they are. Join the Smart Home team to create smarter, safer, and more sustainable homes.

We are expanding our Field Services Technician team and are looking for motivated, customer-focused, and coachable individuals who have a knack for technology and sales.

Why Join Our Technician Team?

• Comprehensive paid training & ongoing coaching and support
• Company take-home vehicle and gas card
• Cell phone and work tablet
• All necessary tools provided – shipped directly to you!
• 4/10 work schedule with home dispatch (clock in and out from your driveway each day). We pay for your drive time to/from and between appointments!

Why Join Vivint?

• Ten paid holidays
• Two weeks paid time off
• Employee pricing on smart home products
• Medical, Dental, Vision, and Life insurance coverage
• 401(k) plan with matching
• Career development and leadership opportunities

Recognized by Fast Company as one of the World’s 50 Most Innovative Companies and by Forbes as one of America’s Best Employers and a Best Employer for Diversity.

A Day in the Life :

As a Field Services Technician, you’ll provide expert installation and service of cutting-edge technology. You will have the opportunity to maximize your earnings by leveraging service and installation appointments into leads and additional revenue. Customers will rely on you to act with honesty and integrity, offering peace of mind.

Who we’re looking for :

Our technician team includes individuals from diverse backgrounds and experience levels. We invest in our employees through comprehensive training and support. Whether you’re an experienced technician, a sales professional seeking a change, or a motivated, coachable individual, we want to hear from you!

• Exceptional customer service skills
• Sales experience (car sales, retail, insurance, B2C, call center)
• Field technician experience (cable, internet, pest control, lawn maintenance, construction, solar)
• Clean driving record and valid license
• Ability to work independently and in a team

Physical demands of the job :

• Lift and carry up to 45 lbs.
• Climb ladders up to 14 feet
• Work in attics and confined spaces
• Bend, kneel, crouch, and stand for extended periods

Our safety culture is strong. Field technicians will conduct safety analyses of homes to ensure a safe environment for all.

NRG Energy is committed to a drug- and alcohol-free workplace. Employees are subject to periodic random, post-accident, and reasonable suspicion drug testing, where permitted by law. We are an Equal Opportunity Employer, supporting protected veterans and individuals with disabilities. Salary levels may be adjusted based on experience and skills.

EEO is the Law Poster (available at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf).