Field Services Technician III

Emory Healthcare; Atlanta (GA); On-site; USD 50,000 - 70,000; Full time

Job summary

Emory Healthcare is seeking a Field Services Technician III to provide onsite support for technical issues in a Windows environment. The ideal candidate will have an Associate's Degree in Computer Science or equivalent IT experience, along with strong A+ Certification and the ability to manage incident resolution and customer consulting effectively.

Benefits

Comprehensive health benefits starting day 1

Student Loan Repayment Assistance

Wellness incentives

Ongoing mentorship programs

Qualifications

• Minimum three years of IT experience or five years without a degree.
• Preferred A+ Certification or related certifications.

Responsibilities

• Provide onsite support for hardware and software issues.
• Support desktop-related projects and train new technicians.

Skills

Customer Consulting

IT Support

Incident Resolution

Education

Associate's Degree in Computer Science or related field

A+ Certification

Job description

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Overview

Benefits

At Emory Healthcare, we fuel your professional journey with better benefits, valuable resources, ongoing mentorship, and leadership programs for all types of jobs, in a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:

• Comprehensive health benefits that start day 1
• Student Loan Repayment Assistance & Reimbursement Programs
• Family-focused benefits
• Wellness incentives
• Ongoing mentorship, development, and leadership programs
• And more

Responsibilities

Description

• The Field Services Technician III is managed by the Field Services Manager and works under the direction of the Field Services Leads.
• Provides onsite support in resolving incidents for hardware, software, and printing issues in a Windows domain environment. Provides customer consulting and service request fulfillment for desktop-related projects. Participates in training for new Field Services Technicians.

Minimum Qualifications

• Associate's Degree in Computer Science or related field OR three years of information technology experience OR five years of Information Technology experience without a degree.
• A+ Certification or another Information Services related Certification preferred.

Additional Details

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law.

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at [e-mail]. One week's advance notice is preferred.

Additional Information

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Engineering and Information Technology
• Industries: Hospitals and Health Care

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