Field Services Technician I

City of Garland; Garland (TX); On-site; USD 21,000 - 29,000; Full time

Job summary

City of Garland is seeking an entry-level Meter Reader to record electric and water readings daily, travel routes by vehicle, and maintain accurate data for utility operations.

This onsite role runs Monday–Friday, 7:30am–4:00pm, with on-the-job training. A high school diploma or GED and a valid Class C Texas driver’s license are required; prior utility experience is not necessary, but helpful.

Qualifications

• High School diploma or GED required.
• On-the-job training provided; no prior experience required.
• Equivalent combination of education and experience acceptable.

Responsibilities

• Record electric and water meters readings daily using available tools.
• Operate vehicles to travel to and from assigned routes.
• Maintain accurate records of readings and data collected.
• Operate computers for drive by meter data collection.
• Communicate repairs or service issues to dispatchers as needed.
• Assist with installation/repair of radio meters.
• Assist with field service orders.
• May train new hires on meter reading and equipment usage.
• Other duties as assigned.

Skills

Customer service

Teamwork

Independent work

Multitasking

Education

High School diploma or GED

Tools

Meter reading software

Handheld devices

Job description

Summary

Responsible for providing entry level reading and evaluation of customers' water and electricity use for the City of Garland.

Pay Range:Starting at $15 (Depending on qualifications and experience)

Work Schedule: (100% Onsite) Monday - Friday, 7:30am - 4:00pm

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Utilize various methods to accurately/efficiently record electric and water meters readings daily.
• Operate vehicles to travel to and from assigned meter reading routes.
• Maintain accurate records of readings and other data collected.
• Operate computers for drive by meter data collection.
• Communicate all repairs, leaks, service problems and/or general information to office dispatchers, as needed.
• Assist with the installation/repair of radio meters.
• Assist with field service orders.
• May train new hires on meter reading and equipment usage.
• Other duties as assigned.

Minimum Qualifications

• High School diploma or GED
• No experience necessary (On the job training)

Or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.

Preferred Qualifications

Education/ Experience

• 1 year experience in public utilities
• Experience with reading software, mobile units and handhelds

Knowledge, Skills & Abilities

• Basic knowledge of electric/water meter(s) reading
• Basic knowledge of city street and address systems
• Basic knowledge of public contact techniques and principles
• Ability to provide excellent customer service
• Ability to work multiple assignments
• Ability to work independently and meet deadlines
• Ability to work in a team environment

Licenses and Certifications

• Valid Class C Texas driver's license

Physical Requirements / Work Environment

The work environment and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The incumbent works with frequent exposure to unpleasant environmental conditions and/or hazards. Majority of work performed outside or with exposure to risk. May be exposed to extremes of heat and cold, rain, humidity, wetness, insects, noxious odors, fumes, and physical stress from exertion and lifting. Exposed to physical exertion such as bending, lifting, stooping, reaching, pulling, and pushing.