Field Services Technician - Fort Lauderdale, FL

Vivint; Fort Lauderdale (FL); On-site; USD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking company dedicated to redefining the home experience with intelligent products and services. As a Field Services Technician, you will play a crucial role in providing expert installation and service for cutting-edge technology. With a focus on customer satisfaction, you will leverage your skills in both technology and sales to enhance your earning potential. Enjoy a competitive hourly base, comprehensive training, and a supportive work environment, all while contributing to a smarter, safer, and more sustainable home experience.

Benefits

Competitive hourly base plus uncapped commission

Comprehensive paid training

Company take-home vehicle and gas card

Cell phone and work tablet

Paid time off

Medical/Dental/Vision/Life coverage

401(k) plan with matching

Employee pricing on smart home products

Ten paid holidays

Career development opportunities

Qualifications

• Motivated individuals with a knack for technology and sales.
• Experience in customer service and field technician roles.

Responsibilities

• Provide expert-level installation and service of smart home technology.
• Maximize earning potential through service and installation appointments.

Skills

Exceptional customer service skills

Sales experience

Field technician experience

Clean driving record

Job description

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner, and more connected future.

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer, and more sustainable homes.

We are adding to our Field Services Technician team and looking for motivated, customer-focused, coachable individuals who have a knack for technology and sales.

Why Join Our Technician Team?

• Competitive hourly base plus uncapped commission
• Comprehensive paid training & ongoing coaching and support
• Company take-home vehicle and gas card
• Cell phone and work tablet
• All tools necessary to perform the job are provided — we ship everything directly to you!
• 4/10 work schedule with home dispatch (clock in and out from your driveway each day). We pay for your drive time to/from and in-between appointments!

Why Join Vivint?

• Ten paid holidays
• Two weeks paid time off
• Employee pricing on smart home products
• Medical/Dental/Vision/Life coverage
• 401(k) plan with matching
• Career development and leadership opportunities
• Recognition as one of Fast Company's World's 50 Most Innovative Companies, Forbes' list of America's Best Employers, and a Best Employer for Diversity

A Day in the Life:

As part of our Field Services Technician team, you'll provide expert-level installation and service of cutting-edge technology. You'll have the opportunity to maximize your earning potential by leveraging service and installation appointments into leads and additional revenue. Customers will rely on you to act with honesty and integrity, offering peace of mind.

Who We're Looking For:

Our technician team comprises individuals from diverse backgrounds and experience levels. We invest in our employees through comprehensive training and support. Whether you're an experienced technician, a sales professional seeking a change, or a motivated, coachable individual, we want to hear from you!

• Exceptional customer service skills
• Sales experience (car sales, retail, insurance, B2C, call center)
• Field technician experience (cable, internet, pest control, lawn, construction, solar)
• Clean driving record and valid license
• Ability to work both independently and in a team

Physical Demands:

• Lift and carry up to 45 lbs.
• Climb ladders up to 14 feet
• Work in attics and limited-space areas
• Bend, kneel, crouch, and stand for extended periods

At Vivint, safety is a priority. Technicians conduct safety analyses of each home to ensure a safe environment for themselves and customers.

NRG Energy is committed to a drug and alcohol-free workplace. Employees are subject to periodic drug testing and post-accident testing, where permitted by law. We are an equal opportunity employer, supporting diversity and inclusion. Salary levels may be adjusted based on experience and skills.

EEO is the Law Poster: http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf