Field Services Technician - Conway, AR

Vivint; Conway (AR); On-site; USD 30,000 - 55,000; Full time

Job summary

Vivint, a leading smart home company, is seeking a Field Services Technician in Conway, AR. The role involves installing and servicing cutting-edge technology, offering exceptional customer service, and working independently or as part of a team. Comprehensive training, a competitive salary, and excellent benefits are provided, along with a focus on safety and customer satisfaction.

Benefits

Competitive hourly base plus uncapped commission

Comprehensive paid training & ongoing coaching

Company take-home vehicle and gas card

Cell phone and work tablet

Four 10-hour work schedule with home dispatch

Ten paid holidays

Two weeks paid time off

Medical, Dental, Vision, Life coverage

401(k) plan with matching

Career development opportunities

Qualifications

• Experience in sales (car, retail, insurance, B2C, call center) or as a field technician (cable, internet, pest control).
• Clean driving record and valid driver’s license.
• Ability to work independently and as part of a team.

Responsibilities

• Provide expert installation and servicing of technology.
• Leverage service appointments into leads and revenue.
• Conduct home safety analyses.

Skills

Exceptional customer service skills

Sales experience

Job description

Join to apply for the Field Services Technician - Conway, AR role at Vivint

Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner, and more connected future.

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer, and more sustainable homes.

We are adding to our Field Services Technician team and looking for motivated, customer-focused, coachable individuals with a knack for technology and sales.

Why Join Our Technician Team?

• Competitive hourly base plus uncapped commission
• Comprehensive paid training & ongoing coaching and support
• Company take-home vehicle and gas card
• Cell phone and work tablet
• All necessary tools provided — shipped directly to you!
• 4/10 work schedule with home dispatch (clock in and out from your driveway each day). We pay for your drive time to/from and in-between appointments!

Why Join Vivint?

• Ten paid holidays
• Two weeks paid time off
• Employee pricing on smart home products
• Medical, Dental, Vision, Life coverage
• 401(k) plan with matching
• Career development and leadership opportunities
• Recognition on Fast Company’s list of the World’s 50 Most Innovative Companies, Forbes’ list of America’s Best Employers, and a Best Employer for Diversity

A Day In The Life

As part of our team, you'll provide expert installation and servicing of cutting-edge technology. Leverage service and installation appointments into leads and revenue. Customers rely on you to act with honesty and integrity, offering peace of mind.

Who We’re Looking For

Our technician team is diverse in background and experience. We invest in training and support. Whether you’re experienced or motivated to learn, we want to hear from you!

• Exceptional customer service skills
• Sales experience (car, retail, insurance, B2C, call center)
• Field technician experience (cable, internet, pest control, lawn, construction, solar)
• Clean driving record and valid license
• Ability to work independently and in a team

Physical Demands

• Lift up to 45 lbs.
• Climb ladders up to 14 feet
• Work in attics and confined spaces
• Bend, kneel, crouch, stand for extended periods

Vivint emphasizes safety; technicians conduct home safety analyses. NRG Energy maintains a drug-free workplace with periodic testing. EOE AA M/F/Protected Veteran/Disability. Salary may vary based on experience.

Official description on file with Talent.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Accounting/Auditing and Finance

Industries

• Computers and Electronics Manufacturing