Field Services Technician - Augusta, GA 2

Vivint; Augusta (GA); On-site; USD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking company as a Field Services Technician, where you'll install and service cutting-edge technology. Enjoy a comprehensive benefits package, including full-time employment, paid training, and a take-home vehicle. This role allows you to maximize your earning potential while providing exceptional customer service in a dynamic environment. With a commitment to safety and employee development, this position is perfect for motivated individuals looking to grow their careers.

Benefits

Comprehensive Paid Training

Opportunity for Overtime

Company Take-Home Vehicle

Cell Phone and Work Tablet

Paid Time Off

Full Benefit Package

Employee Pricing on Products

Qualifications

• Exceptional customer service skills are essential.
• Sales experience in various fields is highly valued.

Responsibilities

• Provide expert-level installation and servicing of technology.
• Maximize earning potential through service and installation appointments.

Skills

Customer Service Skills

Sales Experience

Field Technician Experience

Clean Driving Record

Job description

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Field Services Technician - Augusta, GA 2

Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner, and more connected future.

Vivint Smart Home, an NRG-owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to their homes, no matter where they are. Join the Smart Home team to create smarter, safer, and more sustainable homes.

We are adding to our Field Services Technician team and are looking for motivated, customer-focused, and coachable individuals who have a knack for technology and sales.

Why Join Our Technician Team?

• Comprehensive paid training & ongoing coaching and support
• Opportunity for overtime to earn time and a half
• 4/10 work schedule with home dispatch (clock in and out from your driveway each day). We pay for your drive time to/from and in-between appointments!
• Company take-home vehicle and gas card
• Cell phone and work tablet
• We provide all tools necessary to perform the job – We’ll ship everything to you directly!

Why Join Vivint?

• Full-time employment & full benefit package including medical, dental, vision, life, and 401(k)
• 10 PTO days and paid holidays
• Career development and leadership opportunities
• Employee pricing on smart home products
• Recognition in Fast Company’s list of the World’s 50 Most Innovative Companies, Forbes named us one of America’s Best Employers and a Best Employer for Diversity

A Day In the Life:

As part of our Field Services Technician team, you’ll provide expert-level installation and servicing of cutting-edge technology. You will have the opportunity to maximize your earning potential by leveraging service and installation appointments into leads and additional revenue. Customers will rely on you to act with honesty and integrity as you offer solutions that provide peace of mind.

Who we’re looking for:

Our technician team is made up of individuals from diverse backgrounds and experience levels. We believe in investing in our employees through comprehensive training and support. Whether you’re an experienced technician, a sales professional seeking a change, or a motivated, coachable individual, we want to hear from you!

• Exceptional customer service skills
• Sales experience – car sales, retail sales, insurance sales, B2C sales, call center experience
• Field technician experience – cable installation, internet installation, pest control, lawn maintenance, construction, solar technician
• Clean driving record and valid license
• Ability to thrive both independently and in a team environment

Physical demands of the job:

• Lift and carry up to 45 lbs.
• Climb ladders up to 14 feet
• Work in attics and other limited-space areas
• Bend, kneel, crouch, and stand for extended periods

Vivint emphasizes a strong safety culture. Field Services technicians will conduct safety analyses of every home to ensure a safe workplace for both technicians and customers.

NRG Energy is committed to a drug- and alcohol-free workplace. Employees are subject to periodic random drug testing, post-accident, and reasonable suspicion testing, in accordance with applicable laws and collective bargaining agreements. EOE AA M/F/Protected Veteran Status/Disability. Level, title, and/or salary may be adjusted based on experience or skills.

EEO is the Law Poster (http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)

Official description on file with Talent.