Field Services Technician - Auburn, AL

NRG Energy; Auburn (AL); On-site; USD 40,000 - 80,000; Full time

Job summary

Join a forward-thinking company dedicated to redefining home experiences through intelligent products and services. As a Field Services Technician, you will provide expert installation and servicing, ensuring customers enjoy a smarter and safer home. With competitive pay, comprehensive training, and a supportive team environment, this role offers the chance to maximize your earnings while making a meaningful impact. Enjoy benefits like a take-home vehicle, paid time off, and career development opportunities in a company recognized for its innovation and commitment to diversity.

Benefits

Competitive hourly base plus uncapped commission

Comprehensive paid training

Company take-home vehicle

Cell phone and work tablet

Paid time off

Medical/Dental/Vision/Life coverage

401(k) plan with matching

Employee pricing on smart home products

Recognition as one of Fast Company's World's 50 Most Innovative Companies

Career development opportunities

Qualifications

• Motivated individuals with a knack for technology and sales.
• Diverse backgrounds and experiences welcome.

Responsibilities

• Provide expert-level installation and servicing of technology.
• Maximize earnings through service appointments and leads.

Skills

Exceptional customer service skills

Sales experience

Field technician experience

Ability to work independently

Job description

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner, and more connected future.

Vivint Smart Home, an NRG-owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer, and more sustainable homes.

We are adding to our Field Services Technician team

and looking for motivated, customer-focused, coachable individuals who have a knack for technology and sales.

Why Join Our Technician Team?

1. Competitive hourly base plus uncapped commission
2. Comprehensive paid training & ongoing coaching and support
3. Company take-home vehicle and gas card
4. Cell phone and work tablet
5. All tools necessary to perform the job provided - shipped directly to you
6. 4/10 work schedule with home dispatch (clock in and out from your driveway each day). We pay for your drive time to/from and in-between appointments

Why Join Vivint?

1. Ten paid holidays
2. Two weeks paid time off
3. Employee pricing on smart home products
4. Medical/Dental/Vision/Life coverage
5. 401(k) plan with matching
6. Career development and leadership opportunities
7. Recognition as one of Fast Company's World's 50 Most Innovative Companies, Forbes' Best Employers, and a Diversity Employer

A Day in the Life:

As part of our Field Services Technician team, you'll provide expert-level installation and servicing of cutting-edge technology. You'll have the opportunity to maximize your earnings by leveraging service and installation appointments into leads and additional revenue. Customers will rely on you to act with honesty and integrity, offering peace of mind.

Who we're looking for:

Our technician team is diverse in background and experience. We invest in our employees through comprehensive training and support. Whether you're an experienced technician, a sales professional seeking a change, or a motivated, coachable individual, we want to hear from you!

• Exceptional customer service skills
• Sales experience (car sales, retail, insurance, B2C, call center)
• Field technician experience (cable, internet, pest control, lawn, construction, solar)
• Clean driving record and valid license
• Ability to work independently and in a team

Physical demands:

• Lift and carry up to 45 lbs.
• Climb ladders up to 14 feet
• Work in attics and confined spaces
• Bend, kneel, crouch, stand for extended periods

We prioritize safety; technicians will conduct safety analyses of homes to ensure a safe workplace for all.

NRG Energy is committed to a drug-free workplace. Employees may be subject to drug testing as permitted by law. We are an Equal Opportunity Employer, supporting diversity and inclusion. Details and posters available at EEOC Poster.