Field Services Technician - Anderson, SC

NRG Energy; United States; Remote; USD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking company dedicated to redefining the home experience with intelligent products and services. As a Field Services Technician, you will play a crucial role in creating smarter, safer, and more sustainable homes. This position offers competitive pay, comprehensive training, and a supportive work environment. You will have the opportunity to maximize your earnings while providing exceptional customer service and leveraging your technical skills. If you're motivated, customer-focused, and ready to make a difference, this is the perfect opportunity for you.

Benefits

Competitive hourly base pay plus uncapped commission

Comprehensive paid training

Company-provided take-home vehicle

Cell phone and work tablet provided

Paid time off

Employee discounts on smart home products

Medical, dental, vision, and life insurance

401(k) plan with matching contributions

Career development opportunities

Recognition as a top employer

Qualifications

• Experience in customer service and sales is highly valued.
• Field technician experience in various industries is a plus.

Responsibilities

• Install and service cutting-edge smart home technology.
• Maximize earnings through service and installation appointments.

Skills

Exceptional customer service skills

Sales experience

Field technician experience

Clean driving record

Ability to work independently

Job description

Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner, and more connected future.

Vivint Smart Home, an NRG-owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to their homes, no matter where they are. Join the Smart Home team to create smarter, safer, and more sustainable homes.

We are adding to our Field Services Technician team and are looking for motivated, customer-focused, and coachable individuals who have a knack for technology and sales.

Why Join Our Technician Team?

• Competitive hourly base pay plus uncapped commission

• Comprehensive paid training, ongoing coaching, and support

• Company-provided take-home vehicle and gas card

• Cell phone and work tablet provided

• All necessary tools provided — shipped directly to you

• 4/10 work schedule with home dispatch; you clock in and out from your driveway each day. Drive time between appointments is paid!

Why Join Vivint?

• Ten paid holidays

• Two weeks paid time off

• Employee discounts on smart home products

• Medical, dental, vision, and life insurance coverage

• 401(k) plan with matching contributions

• Career development and leadership opportunities

• Recognition as one of Fast Company’s World’s 50 Most Innovative Companies, Forbes’ Best Employers, and a Diversity Champion

A Day in the Life:

As a member of our Field Services Technician team, you’ll install and service cutting-edge technology with expertise. You can maximize your earnings by leveraging service and installation appointments into leads and additional revenue. Customers will rely on you to act with honesty and integrity, offering peace of mind.

Who We’re Looking For:

Our technician team values diverse backgrounds and experience levels. We invest in our employees with comprehensive training and support. Whether you’re an experienced technician, a sales professional seeking a change, or a motivated individual, we want to hear from you!

• Exceptional customer service skills

• Sales experience (car sales, retail, insurance, B2C, call centers)

• Field technician experience (cable, internet, pest control, lawn, construction, solar)

• Clean driving record and valid license

• Ability to work well independently and in a team

Physical Demands:

• Lift and carry up to 45 lbs.

• Climb ladders up to 14 feet

• Work in attics and confined spaces

• Bend, kneel, crouch, and stand for extended periods

At Vivint, safety is a priority. Technicians will conduct safety analyses of homes to ensure a safe working environment for all.

NRG Energy is committed to a drug- and alcohol-free workplace. Employees may be subject to random, post-accident, and reasonable suspicion testing, in accordance with laws and agreements. We are an Equal Opportunity Employer, including protected veterans and individuals with disabilities. Salary and position level may vary based on experience and skills.

EEO is the Law Poster: http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

Official description on file with Talent.