Field Services Technician

Turner Mining Group; Dallas (TX); Vor Ort; USD 55.000 - 85.000; Vollzeit

Zusammenfassung

Turner Mining Group seeks a Field Service Technician to deliver on‑site support for customers in the South‑Central USA, based in Dallas/Fort Worth, TX. The role involves diagnosing mechanical, electrical, and plumbing issues and documenting hours and project costs.

You will work with skilled trades, engineers, sales, purchasing, and accounting teams to ensure high‑quality service for the assigned territory, including on‑call rotations and up to 25% travel.

Qualifikationen

• Formal training in Mechanical, Electrical, Engineering disciplines or related trades.
• 5–7 years of preventative/predictive maintenance experience with industrial mechanical or fluid handling/pumping systems.
• Strong troubleshooting and technical problem‑solving skills required.
• Advanced computer skills and ability to work with web‑based systems.

Aufgaben

• Provide field support for customer accounts in the South-Central USA from Dallas/Fort Worth, TX.
• Troubleshoot mechanical, electrical, and plumbing system issues.
• Document and track work hours and project costs.
• Collaborate with trades, engineers, sales, purchasing, and accounting to ensure service quality.

Kenntnisse

Mechanical

Electrical

Pumping systems

Troubleshooting

Ausbildung

Bachelor's degree preferred

Formal training in Mechanical/Electrical/Engineering

Jobbeschreibung

POSITION SUMMARY:

The Field Service Technician will be responsible for providing field support for customer accounts in the South-Central USA region, based out of Dallas/Fort Worth, TX. The role involves troubleshooting mechanical, electrical, and plumbing system issues, as well as documenting and tracking work hours and project-related costs. The technician will collaborate with skilled trades, contractors, engineers, sales teams, purchasing, accounting, and other resources to ensure excellent service for customer accounts within the assigned territory.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Formal training in Mechanical, Electrical, Engineering disciplines, or related construction trades. Bachelor's degree is preferred.


• 5-7 years of prior experience in preventative/predictive maintenance with industrial mechanical or fluid handling/pumping systems. A basic understanding of fabrication, metals, welding, project estimation, electrical controls, and mechanical systems in an industrial environment is essential. Strong foundational troubleshooting and technical problem-solving skills are required.


• Advanced computer skills, ability to work with web-based systems.


• Ability to work independently to achieve assigned tasks


• Excellent customer service, time management and personal organizational skills are essential.


• Attention to detail, mathematical proficiency and ability to document and track service accounts effectively and thoroughly.


• Will be required to be on-call 24/7 on a rotating basis


• Must have reliable transportation and clean driving record


• Required Travel up to 25%.

WORK ENVIRONMENT / CONDITIONS / PHYSICAL DEMANDS:

These are considered essential duties and represent the core tasks of the job. The work will primarily be performed outdoors. Employees may be required to complete additional related duties as assigned by management. Reasonable accommodations can be provided to assist individuals with disabilities in performing the essential functions. The work environment will include various manufacturing settings as well as outdoor locations. The role may involve prolonged standing, climbing, pulling, and lifting heavy objects.