Field Services Senior Technician (M)

Fairfax County Public Schools; Virginia (IL); On-site; USD 788,000 - 1,363,000; Full time

Job summary

Fairfax County Public Schools is seeking an IT Systems Lead to install, troubleshoot, and maintain a wide range of information technology systems across school facilities. This role requires hands-on leadership of technicians and coordination across multiple projects.

You will diagnose complex electronic, electrical, and mechanical equipment, perform preventative maintenance, and ensure timely repairs while keeping detailed records and reporting to management.

Qualifications

• Requires leadership in multiple projects.
• Ability to read, interpret and explain instructions, diagrams, blueprints, and manuals.
• Strong record keeping with desktop software.
• Effective oral and written communication skills.

Responsibilities

• Act as working leader and field expert for one or more disciplines.
• Perform installation, troubleshooting, maintenance and repairs on IT systems and equipment.
• Oversee teams and participate in special projects.
• Visit schools for maintenance and conferencing with staff.
• Maintain records and reports of work performed.

Skills

Leadership

Team coordination

Reading technical docs

Written & verbal communication

Problem solving

Education

High school diploma or GED

Advanced degree may be considered

Job description

Summary

Performs the most highly skilled electronic, electrical, and mechanical technical tasks required to install, troubleshoot, repair, test, and maintain a broad range of complex information technology systems and equipment such as security systems.

Qualifications

Required

• Any combination of education and experience equivalent to graduation from high school or possession of a General Equivalency Diploma (GED) certificate.
• Four (4) years of experience in information technology systems and equipment (electronic, electrical, and mechanical), two (2) years of which shall have been in a leadership role.
  • Advanced degree(s) beyond the minimum degree requirement in a relevant field may be considered for some experience.
• Possession of an appropriate, valid motor vehicle operator's license with a good driving record.
• May be required to perform shift work, accept call-back overtime or regular overtime, and/or agree to assume a stand-by status.
• Knowledge of a broad array of procedures, practices, tools, test devices, and equipment involved in the operation, testing, troubleshooting, maintenance, installation, and repair of information technology systems and equipment (electronic, electrical, and mechanical).
• Ability to effectively lead teams in multiple projects.
• Ability to read, interpret and explain instructions, diagrams, blueprints, and manufacturer's manuals.
• Ability to keep records and make reports using desktop administrative software.
• Ability to communicate effectively, both orally and in writing.

Preferred

• Advanced training in electronics and/or data communications.

Major Duties/Essential Functions

• Performs as a working leader and field expert for one or more section disciplines for a team of service technicians.
• Carries out the most highly technical electronic, electrical, and mechanical installation, troubleshooting, testing, maintenance, and repairs on a broad range of equipment which may include security, fire alarm, telephone, and cable television systems; various school access and control systems such as keyless entry, clocks and bells, and public address systems; computer and related accessory hardware; in-building local area network connectivity; sound support systems; audiovisual systems; and facsimile machines.
• Modifies existing equipment and installs new equipment.
• Oversees assigned teams and serves on ad hoc teams for special projects, as requested.
• Visits schools on a scheduled or requested basis.
• Confers with school personnel to give/receive information and resolve maintenance problems.
• Checks and tests operating condition of equipment and performs preventative maintenance and repairs.
• Decides nature and scope of repairs or recommends disposal; makes repairs at site or in the shop.
• Requisitions needed parts and components.
• Keeps records and makes reports.
• Assists with the supervision and oversees work performed by a large team of technicians.
• Assigns staff to repair or correct problems, and measures results.
• Creates structured management reports with common desktop administrative software.
• Provides instruction to school personnel in the care and operation of equipment.
• Performs related duties as required or assigned.

Work Environment/Physical Requirements

This job requires strength, agility, dexterity, and visual acuity to perform all tasks. While performing the duties of this job, the employee must adhere to all site safety regulations and may be required to regularly stand, sit, walk, bend, climb ladders, and/or kneel. There may be exposure to extreme heat and cold, outdoor environments, heavy equipment, moving machinery, fumes, toxic or caustic chemicals, and loud noises. This job requires lifting up to 25 lbs., periodically lifting/moving up to 50 lbs., and occasional lifting/moving up to 100 lbs. alone or with assistance.

Salary Range

$70,579 - $122,118

Salary Grade

Unified Scale-Schedule A/Grade 016-FEU-OP

Office

IT Support Services

Contract Length

260-Day Contract

Pay Frequency

Monthly

Percent Full-Time

Full Time

Job Type

Information Technology

Open Until Filled

Yes

Re-Adv Position

No