Field Services Representative

Border States Industries, Inc.; Grand Forks (ND); On-site; USD 39,000 - 52,000; Full time

Job summary

Border States Industries, Inc. in Grand Forks, ND is seeking a Warehouse Associate to provide material handling, site organization, and logistics planning to support daily operations.

Responsibilities include delivery and staging of orders to customer warehouses, loading deliveries onto trailers, organizing stock, and communicating stockouts or discrepancies to the appropriate departments. The role emphasizes safety, accuracy, and customer service in a fast-paced warehouse environment.

Qualifications

• Minimum of a two-year business/trade degree or equivalent work experience.
• Prior warehouse distribution experience including forklift operation and knowledge of electrical products/systems is preferred.
• If driving, candidate must be at least 21 years of age and possess a valid driver's license; medical certification may be required.
• PC skills including Windows, Internet, email; SAP experience is a plus.

Responsibilities

• Organize and eliminate old stock and scrap and eliminate unused material from customer’s warehouse and yard racking.
• Delivery and staging of all BSE orders to customer’s warehouse/yard.
• Loading of larger orders onto customer’s trailers.
• Ensure all orders are delivered, staged, and loaded as required.
• Completes projects and tasks as determined by the customer.
• Fills orders at the customer site.
• Operates and maintains all equipment in a safe manner and adheres to safety regulations.
• Supports the operations functions of the warehouse.
• Informs proper departments of stock outs and inventory discrepancies.
• May fill orders with existing inventory.
• Maintains warehouse and keeps work area clean and safe.
• Maintains assigned inventory stock locations with proper locators.

Skills

Forklift operation

Interpersonal communication

Planning and organizational skills

Customer service

Safety program adherence

Electrical products knowledge

English proficiency

Education

Two-year business/trade degree or equivalent

Tools

SAP

Windows

Job description

Select how often (in days) to receive an alert:

This position will report to: Reannon Hoverson

Application Deadline: September 30, 2026.

Please note that the position may be filled before or after the listed application deadline. Applications will only be accepted while the posting remains active.

This position will be located in: Grand Forks, ND

This position is posted: Both Internally and Externally

Flexibility Option: In Person

Pay Range:

*Individual compensation is determined based on several factors, including job-related skills and qualifications, education, relevant experience, work location, internal equity considerations, and the overall responsibilities of the position.

Job Summary

Providing material handling, site organization, and logistics planning to support the customer’s daily operations. Supports the overall operations functions of the customer’s warehouse. Delivery and staging of BSE material to customer’s yard/warehouse. Loading BSE deliveries onto customer trailers. Organize and eliminate old stock and scrap and eliminate unused material from customer’s warehouse and yard racking. Fills orders and informs proper departments of “stock outs”, inventory discrepancies and other inventory problems or concerns.

Responsibilities

Essential Functions

• Organize and eliminate old stock and scrap and eliminate unused material from customer’s warehouse and yard racking.
• Delivery and staging of all BSE orders to customer’s warehouse/yard.
• Loading of larger orders onto customer’s trailers.
• Ensure all orders are delivered, staged, and loaded as required.
• Completes projects and tasks as determined by the customer.
• Fills orders at the customer site.
• Operates and maintains all equipment in a safe manner and adheres to all local, state, and federal traffic and safety regulations.
• Supports the operations functions of the warehouse.
• Informs proper departments of “stock outs”, inventory discrepancies and other inventory problems or concerns.
• May fill orders with existing inventory.
• Maintains warehouse and keeps work area clean and safe.
• Maintains assigned inventory stock locations making sure material is put away and has the correct locator and the shelves are kept neat and orderly.

Non-essential Functions

• Ensures all batched managed material is labeled accurately and inventoried, as needed.
• May check and pack material to be delivered.
• May provide customer service functions including, but not limited to, order entry, processing returns, expediting, technical assistance, and other functions, as needed.
• Notifies supervisor of any building or equipment maintenance, repair needs and/or any security concerns.
• Other duties as assigned by supervisor or other designate.
  

Qualifications

• Minimum of a two-year business/trade degree or equivalent work experience.
• Prior warehouse distribution experience including forklift operation and knowledge of electrical products/systems is also preferred.
• If the employee will be driving, the following criteria must be met –
  • Candidate must be at least 21 years of age.
  • Possess a valid driver's license to operate company vehicle and a current medical certification may be required.
  • PC working knowledge for Windows, Internet, email and SAP software is a plus.

Skills and Abilities

• Ability to works in a safe manner and follow Border States safety program guidelines and policies.
• Excellent interpersonal communication (reading, writing and speaking in English).
• Effective planning and organizational skills.
• Excellent customer service skills include being competent, accurate, responsive and engaged.

Physical Requirements

Lift and carry requirements (weight and frequency):
Occasionally 0 – 33% Frequently 34 – 66% Continuously: 67 – 100%

• Lift from Floor to Waist:
  • < than 10 lbs. - Occasionally
  • 10 to 25 lbs. - Occasionally
  • 26 to 50 lbs. - Occasionally
  • 51 to 75 lbs. - Occasionally
  • 76 to 100 lbs. - Occasionally
  • 101 + lbs. - Occasionally
• < than 10 lbs. - Occasionally
• 10 to 25 lbs. - Occasionally
• 26 to 50 lbs. - Occasionally
• 51 to 75 lbs. - Occasionally
• 76 to 100 lbs. - Occasionally
• Unilateral Carry:
  • < than 10 lbs. - Occasionally
  • 10 to 25 lbs. - Occasionally
  • 26 to 50 lbs. - Not at all
  • 51 to 75 lbs. - Not at all
  • 76 to 100 lbs. - Not at all
  • 101+ lbs. - Not at all
• < than 10 lbs. - Occasionally
• 10 to 25 lbs. - Occasionally
• 26 to 50 lbs. - Occasionally
• 51 to 75 lbs. - Occasionally
• 76 to 100 lbs. - Not at all

Physical Activity

Frequency at which