Field Services Manager - HVAC and Energy Solutions

ENFRA; Creve Coeur (MO); On-site; USD 95,000 - 135,000; Full time

Job summary

ENFRA in Missouri seeks a Service Manager to oversee field labor, equipment, projects, safety, and subcontractors within the Services business unit. You will drive financial performance, manage staffing, and maintain customer relationships while delivering quality service.

Travel up to 20% to job sites and offices. A Bachelor's degree is preferred and 5+ years in service is required; strong leadership, communication, multitasking, and MS Office skills are essential to excel in a fast-paced

Qualifications

• 5+ years' experience in the service business.
• Organized and self-motivated, with the ability to lead a team of technicians.
• Effective verbal and written communication skills.
• Detail-oriented and able to multitask in a fast-paced environment.
• Versed in the industry and the Company's competitors.
• Ability to multitask and perform duties outside of the scope of work when necessary.
• Working knowledge of Microsoft Word, Excel, and PowerPoint.

Responsibilities

• Meet or exceed all financial expectations, budgets and goals, monitoring pricing and reviewing cost data with the Business Unit Manager.
• Monitor and maintain cash position of business unit; resolve dollar disputes between estimates and actual cost.
• Build and sustain customer relationships to ensure complete customer satisfaction.
• Manage dispatch procedures and effective communications with field staff resources.
• Management of all field labor with the business unit including development of service teams and roles and responsibilities.
• Coordinate with Business Unit Manager regarding hiring/termination of technicians, performance reviews, salary changes, and talent development.
• Initiate technician labor productivity improvements in partnership with Field Supervisors.
• Estimation of service repair and replacement projects.
• Promote and be accountable for Safety and Risk Management and related documents.
• Assist Field Supervisor in regulating quality control on Service jobs.
• Maintain inventory and tool procurement for all service vehicles.
• Maintain continuing education program for Service field personnel.
• Participate in staff meetings with Business Unit Manager and address management issues.

Skills

Leadership

Communication

Multitasking

MS Office

Attention to detail

Team management

Organized

Experience in service business

Education

Bachelor's degree in technical or business discipline

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

ENFRA in Missouri seeks a Service Manager to oversee field labor, equipment, projects, safety, and subcontractors within the Services business unit. You will drive financial performance, manage staffing, and maintain customer relationships while delivering quality service.

Travel up to 20% to job sites and offices. A Bachelor's degree is preferred and 5+ years in service is required; strong leadership, communication, multitasking, and MS Office skills are essential to excel in a fast-paced