Field Service Engineer - Onsite & Remote Repair Pro

TRUMPF North America; Santa Clara (CA); On-site; USD 52,403 - 94,806; Full time

Job summary

A leading high-tech company in California is seeking a Field Service Engineer/Technician to perform repairs and provide customer support. The ideal candidate will have over 5 years of experience, strong electronics repair skills, and the ability to travel 50%. Responsibilities include high-level repairs, customer training, and maintaining professional relationships. This position offers a competitive salary range from $38.04 to $68.82 per hour, fostering a culture of innovation and excellence.

Qualifications

• 5+ years of experience in technical positions.
• Ability to read mechanical and electrical blueprints.
• Strong communication and organizational skills.
• Available for 50% travel, both domestic and international.

Responsibilities

• Perform high-level electronics repairs in-house and onsite.
• Provide remote support via phone, email, and video calls.
• Train and coach junior technicians.
• Create and maintain records of client accounts and projects.

Skills

Electronics repair

System/network communications technology

Customer service skills

Project management skills

Proficient in Microsoft Office

Education

Associates degree in Electronics or related field

Tools

Microsoft Office

Job description

A leading high-tech company in California is seeking a Field Service Engineer/Technician to perform repairs and provide customer support. The ideal candidate will have over 5 years of experience, strong electronics repair skills, and the ability to travel 50%. Responsibilities include high-level repairs, customer training, and maintaining professional relationships. This position offers a competitive salary range from $38.04 to $68.82 per hour, fostering a culture of innovation and excellence.