Field Services Engineer - Arizona

Adb Safegate; Arizona; On-site; USD 60,000 - 95,000; Full time

Benefits offered by this job

Competitive salary/Benefits

Career development

Flexible working culture

International environment

Job summary

ADB SAFEGATE is seeking a Field Service Engineer to perform on-site maintenance, installation, and troubleshooting of weather-related aviation systems across customer sites in the USA. The role requires self-motivation, the ability to work independently, and adherence to company processes.

You will travel frequently, manage a customer portfolio, and report outcomes with precision. The position emphasizes hands-on problem solving, safety compliance (OSHA/EPA), and coordination with central

Qualifications

• Five years of field service experience.
• Ability to travel up to 75% (driving long distances).
• Proven ability to diagnose and repair complex equipment.
• Strong documentation and reporting skills.

Responsibilities

• Manage a customer portfolio and schedule maintenance checks.
• Perform on-site installation, repair and testing of equipment.
• Provide timely site reports to central office after visits.
• Utilize RM3 tools to monitor uptime and outages.
• Ensure compliance with FAA/DOT/OSHA requirements.
• Maintain inventory of spare parts and company vehicles.

Skills

Field service

Troubleshooting

Customer service

Documentation

Driving

Tools

RM3 monitor

Test equipment

Power tools

Job description

With over 1,400 employees and over 2,700 airports in over 175 countries, ADB SAFEGATE is dedicated to making air travel safe, efficient, and environmentally friendly. With our innovative Airside 4.0® solutions, we help turning airports into smart airports, with the ultimate goal of enhancing the passenger experience.

Contract Type: Permanent

Job Location: USA

ADB SAFEGATE’sweather solutions providereal-time, accurate meteorological insights, empowering airports to anticipate and manage weather conditions efficiently.

The Opportunity

A Field Service Engineer spends most of their time in the field or at a customer site where he/she helps troubleshoot equipment problems. Field Service Engineers have specific training in the equipment they maintain which requires sound knowledge of the system, wiring, and sensing technology of a system. We are looking for candidates who are self-starters, work independently most of the time, adhere to schedules, follow company processes, manage customer expectations and are able to quickly repair/troubleshoot system problems in the field.

Business Line:

This role directly supports our Weather business. The team provides field maintenance to Instrument Landing Systems (ILS), Automated Weather Observations Systems (AWOS), Control Tower and NAVAIDS and Road/Runway Weather Information Systems (RWIS).

You will make an impact by….

• Managing a customer portfolio.
• Providing routine maintenance checks on a schedule and within regulatory compliance (FAA, DOT etc).
• Providing timely and detailed site reports to central office following all customer visits.
• Using company RM3 monitor tools to manage customer outages/uptime of systems.
• Providing all on-site installation, repair, maintenance and test tasks.
• Diagnosing errors or technical problems and determine proper solution.
• Providing field calls to customer system outages.
• Managing inventory of company owned spare parts.
• Managing monthly expense reporting.
• Managing company owned vehicle – routine maintenance, brake checks, oil changes as needed.
• Following all company procedures and protocols

The talent we want to inspire has..

• Five years of Field Service experience
• Able to drive up to 8 hours per day
• Able to travel 75% of the time
• Lift up to 50-70 pounds
• Able to climb 30-foot towers/properly use all safety climbing equipment
• Have the ability to problem solve, troubleshoot, test, repair and service technical equipment
• Document testing procedures and written work in FAA/DOT logbooks
• Follow all regulatory rules or requirements of job site, inclusive of OSHA and EPA regulations
• Work independently on-site (most of time only person on-site)
• Replace/install sensors upon failure
• Communicate any field issues/concerns to customer and/or to supervisor or central office
• Properly use test equipment, hand-held tools, and power tools as needed
• Properly test power source and voltage
• Hold a valid driver's license

This would be a plus but not a must!

• ILS Certification
• Proficient in tower climbing
• Hold FCC license

What's on offer

We value you and your contribution in the business. Recognizing and rewarding the impact you make is important to us.

• In return we offer a competitive salary/ benefits
• The opportunity to develop your career. We love to upskill and promote our staff; there's nothing better than to see someone gain a strong sense of pride and accomplishment.
• A great flexible working culture with company values and behaviors that help shape your development and lead to success for you and the Company.
• An international environment with opportunities to collaborate with colleagues in different countries around the globe.

If you want to join a global business and enjoy being a team player who's driven and passionate, then this is your opportunity to come on board by applying.

ADB SAFEGATE is an equal opportunity employer. ADB SAFEGATE does not discriminate against any employee or applicant for employment because of characteristics protected by law, including but not limited to, race, color, age, creed, religion, national origin, ancestry, sex, sexual orientation, marital status, veteran status, or disability. If you need assistance or reasonable accommodation in completing this application or during the interview, please contact our Human Resources Department.

ADB SAFEGATE introduces Airside 4.0 elevating airside operations into a new era of intelligence.