Field Services Engineer

Technical Source; Seattle (WA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Company vehicle

Competitive compensation

Weekday schedule with limited weekend/

Job summary

Technical Source is seeking an Inorganic Chemistry Field Service Engineer to install, maintain, and qualify sophisticated analytical instrumentation across our pharmaceutical, biotechnology, environmental, and industrial customers.

You will travel to customer sites, perform preventive maintenance, troubleshoot, repair, and train users, while documenting service activities and building lasting relationships with laboratory personnel and customers.

Qualifications

• Bachelor's degree in Chemistry, Biochemistry, Chemical Engineering, or related field.
• Hands-on experience troubleshooting or maintaining analytical laboratory instrumentation.
• Strong mechanical aptitude and comfort with tools.
• Excellent communication and customer-facing skills.
• Valid driver's license and ability to travel.

Responsibilities

• Troubleshoot, repair, and maintain analytical lab equipment across customer sites.
• Perform preventive maintenance and equipment qualifications.
• Install new instrumentation and train customers on proper operation.
• Diagnose mechanical, electrical, and software issues.
• Document service activities and manage parts inventory.
• Travel throughout territory to support customers.

Skills

Hands-on troubleshooting

Instrumentation maintenance

Mechanical aptitude

Communication skills

Driver's license & travel

Education

Bachelor's degree in Chemistry, Biochemistry, Chemical Engineering, or related field

Tools

Analytical instrumentation tools

Job description

Inorganic Chemistry Field Service Engineer

Technical Source is seeking Field Service Engineers to support customers across the pharmaceutical, biotechnology, environmental, and industrial, markets. In this role, you will install, maintain, troubleshoot, repair, and qualify sophisticated analytical instrumentation used in laboratories throughout your assigned territory.

This is an ideal opportunity for someone who enjoys solving complex technical problems, working independently, and building relationships with customers.

What You'll Do

• Troubleshoot, repair, and maintain analytical laboratory equipment.
• Perform preventative maintenance and operational qualifications.
• Install new instrumentation and train customers on proper operation.
• Diagnose mechanical, electrical, and software issues.
• Document service activities and maintain accurate records.
• Manage parts inventory and company-issued tools.
• Build long-term relationships with laboratory personnel and customers.
• Travel throughout your assigned territory to support customer sites.

What a Typical Week Looks Like

• Approximately 50% of your time will be spent performing preventative maintenance and equipment qualification.
• Perform installations, upgrades, and emergency repairs.
• Travel throughout your region, with occasional overnight stays.
• Manage your own calendar and customer schedule with minimal oversight.

Qualifications

Required:

• Bachelor's degree in Chemistry, Biochemistry, Chemical Engineering, or a related scientific discipline.
• Hands-on experience troubleshooting or maintaining analytical laboratory instrumentation.
• Strong mechanical aptitude and comfort working with tools.
• Excellent communication and customer-facing skills.
• Valid driver's license and ability to travel.

Preferred:

• Prior field service experience supporting laboratory instrumentation.
• Experience with chromatography, spectroscopy, or mass spectrometry systems.
• Experience in pharmaceutical, environmental, food and beverage, or industrial laboratories.

Who Succeeds in This Role

The strongest candidates are curious, mechanically inclined problem solvers who enjoy autonomy and customer interaction. Successful engineers are comfortable working independently, traveling throughout their territory, and taking ownership of complex technical challenges.

Candidates coming directly from laboratory environments will also be considered if they have become the "go-to" person for instrument troubleshooting and are looking to transition into field service.

What This Role Offers

• Company vehicle.
• Competitive compensation and overtime eligibility.
• Monday - Friday schedule with limited weekend work.
• Significant autonomy and ownership of your territory.
• Clear career progression into senior engineering, applications, technical specialist, sales, and leadership roles.
• The opportunity to work with cutting-edge analytical technologies that support critical industries around the world.