Field Services Engineer

Darwin Chambers Company; Missouri; On-site; USD 65,000 - 90,000; Full time

Job summary

Darwin Chambers Company is seeking a Field Service Engineer to perform repairs, calibrations, and preventive maintenance on stability chambers. You will travel up to 5 days per week across the contiguous U.S.

and build lasting customer relationships under supervision. You should have strong electrical/mechanical/electronic knowledge, be proficient with hand tools and multimeters, and be able to complete service documentation using Salesforce and Microsoft 365.

Qualifications

• Broad knowledge of electrical assemblies, mechanical components and electronics.
• Demonstrated ability to use hand tools, multimeters, and safety equipment.
• "Compressor, condenser, HVAC and refrigerant experience a plus."

Responsibilities

• Travels the contiguous United States up to 5 days a week, with some weekends as needed.
• General understanding of functionality of all chambers.
• Troubleshoots electrical/mechanical failures to yield a client solution.
• Executes calibrations and preventive maintenance in the field per SOPs.
• Completes service reports using Salesforce and Microsoft 365.
• Maintains cleanliness of worksite during service.
• Assists in Quality Control under QC and Service Managers.
• Communicates daily with the Director of Service Operations and team.
• Completes expense reports on time.
• Performs reach-in installations and provides formal training.

Skills

Electrical

Mechanical

Electronics

Hand tools

Multimeters

Safety equipment

HVAC

Compressor experience

Education

Associate degree or relevant 1-2 years training

Refrigeration training

Mechanical & Electronic Technology training

EPA 608 universal certification

Tools

Salesforce

Microsoft 365

Job description

The Field Service Engineer executes repairs, performs calibrations and preventative maintenance of stability chambers. Field Service Engineer also develops lasting customer relations to increase future sales under the supervision of the Director of Service Operations.

Major Areas of Responsibility:

• Travels the contiguous United States up to 5 days a week. Some weekends as needed, independently and/or with a team member.
• General understanding of functionality of all chambers.
• Troubleshoots existing products for electrical and/or mechanical failures yielding a solution to the client.
• Execute Calibrations and Preventive Maintenance in the field per Darwin’s SOPs.
• Completes Service reports and related documentation using the companies resources (salesforce, Microsoft 365)
• Maintains cleanliness of worksite while servicing stability chambers.
• Assists in Quality Control if needed under the direction of the QC and Service Managers.
• Communicates daily with the Director of Service Operations, and team as needed.
• Completes expense reports on time.
• Perform reach-in installations and provide customers with formal training.

Job Requirements

• Broad knowledge and experience in electrical assemblies, mechanical components and electronics.
• Demonstrated ability to: Communicate effectively with other employees and managers, use of hand tools, multimeters, and safety equipment.
• Compressor, condenser, HVAC and refrigerant experience a plus.

Education and Experience

• Associate degree, Vocational or Career Diploma, Certificate of Completion to relevant courses or equivalent relevant experience of 1-2 years
• Specialized training in: Refrigeration, Mechanical and Electronic Technology
• Other requirements: Personal Credit Card, Drivers License Class E (can be obtained on the job), Personal vehicle insurance, Clean Driving record. EPA 608 universal certification. (can be obtained on the job)