Field Services Engineer

iNOEX; Lancaster (Lancaster County); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive pay

Paid holidays

Paid vacation time

Medical, dental, and vision insurance

Job summary

A leading measurement technology provider is seeking a Field Service Engineer in Lancaster County, United States. The role requires extensive travel across North America to provide customer support, maintain equipment, and deliver training. Candidates should possess strong troubleshooting skills, effective communication, and a self-motivated attitude. This position offers competitive pay and various benefits, including medical insurance and paid time off. Interest in additional languages is a plus.

Qualifications

• Self-motivated individual capable of solving technical problems.
• Ability to analyze and implement complete project plans.
• Must be willing to travel nationally and internationally.
• Demonstrate strong work ethic with aptitude for troubleshooting complex systems.
• Possess strong organizational skills, self-motivation, and ability to work well with others.
• Proficient in Microsoft Office applications such as Outlook, Word, and Excel.
• Proficient in Ethernet Network Administration.
• Must be able to lift up to 50 pounds routinely, and up to 100 pounds occasionally.
• Must be willing and able to meet national and international travel requirements, pass background check, drug test, and medical exam.
• Preferred: Field Service Experience; Linux software; Additional languages (German, French, Spanish).

Responsibilities

• Deliver world-class customer support by providing commissioning and maintenance of equipment.
• Provide written reports to clients at the conclusion of each project.
• Perform field inspection and repair of systems and components.
• Provide remote support to clients.
• Remote support to clients.

Skills

Troubleshoot basic electrical and mechanical issues

Organizational skills

Effective communication

Self-motivation

Proficient in Microsoft Office

Ethernet Network Administration

Ability to lift up to 50 pounds

Field service experience

Experience with Linux software

Additional languages (German, French, Spanish)

Tools

Ethernet Network Administration

Job description

Immediate Opening for Field Service Engineer

About the job - Field Service Engineer

iNOEX is the most innovative solution provider for the measurement technology in the plastics industry. Today and in the future. Being both pioneers and experts, we provide our clients with added values. In the pipe, tube, film and profile extrusion industry. Our high-quality products equipped with outstanding usability offer smart and innovative solutions, the key factors towards sustained success.

iNOEX, LLC has been providing equipment and service to clients throughout North America for over 20 years from our US headquarters in Lancaster, PA. We are seeking a self-motivated problem solver to grow our technical support team.

What You’ll Do

• Travel extensively throughout North America delivering world-class customer-support to clients by supporting new equipment commissioning, maintenance and upgrades to legacy equipment, and training and technical support of measurement and control equipment on extrusion lines.
• Travel extensively throughout North America: expect 75% on the road
• Provide written reports to clients at the conclusion of each project
• Field inspection and repair of systems and components
• Remote support to clients

Qualifications

• Required
• Able to troubleshoot basic electrical and mechanical issues with minimal guidance
• Able to plan and execute implementation of a complete project
• Able to communicate effectively and professionally with internal and external customers
• Demonstrate strong work ethic with aptitude for troubleshooting complex systems
• Possess strong organizational skills, self-motivation, and ability to work well with others
• Proficient in Microsoft Office applications such as Outlook, Word, and Excel
• Proficient in Ethernet Network Administration
• Must be able to lift up to 50 pounds routinely, and up to 100 pounds occasionally.
• Must be willing and able to meet national and international travel requirements, pass background check, drug test, and medical exam.
• Preferred
• Field Service Experience
• Experience with Linux software
• Additional languages (++German, +French, +Spanish)

Why iNOEX

• Innovative, customer-centric culture focused on quality and continuous improvement.
• Team environment with opportunities to learn, grow, and lead improvements.
• Competitive pay
• Paid holidays
• Paid vacation time
• Medical, dental, and vision insurance

How to Apply

• For consideration, please email your resume to [e-mail] with subject "Field Service Engineer – Your Name."