Field Services and Business Development Representative

JAN-PRO Cleaning & Disinfecting in NEPA/Lehigh Valley; Larksville (PA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive base salary

Performance-based incentive pay

Mileage reimbursement

Monthly goal incentives

Health and dental insurance

Paid time off

Job summary

A leading commercial cleaning company is seeking a motivated Field Services & Business Development Representative. This role involves conducting audits across a multi-county territory and engaging in outbound cold calling to secure new sales appointments. The ideal candidate will have strong communication skills, attention to detail, and the ability to work independently. Competitive base salary and performance-based incentives are offered, along with benefits such as health insurance and paid time off.

Qualifications

• High school diploma or equivalent required; associate or bachelor’s degree preferred.
• Prior experience in quality control, field auditing, customer service, or sales preferred.
• Strong attention to detail with the ability to identify and resolve issues efficiently.
• Willingness to travel regularly within the assigned territory.

Responsibilities

• Conduct field audits across designated territory to evaluate cleaning services.
• Verify adherence to operational procedures and brand standards.
• Execute outbound cold-calling campaigns to identify new business opportunities.
• Build relationships with franchisees, clients, and prospects.
• Execute outbound cold-calling to identify opportunities and schedule appointments.
• Track all cold-calling activities and metrics.
• Collaborate with sales to support follow-up and closing.

Skills

Excellent communication

Organizational skills

Interpersonal skills

Attention to detail

Self-motivated

Proficiency with Microsoft Office

Experience in sales

Quality control

Education

High school diploma or equivalent

Associate or bachelor’s degree

Tools

CRM systems

Microsoft Office

Job description

Position Summary

JAN-PRO Cleaning & Disinfecting of NEPA, a leader in the commercial cleaning industry, is seeking a motivated and detail-oriented Field Services & Business Development Representative. This dual-role position is critical to ensuring the company’s commitment to service excellence and brand integrity while actively supporting growth through new business development initiatives.

The successful candidate will conduct routine audits of customer accounts across seven counties to verify compliance with Jan-Pro’s operational and brand standards. In addition, the individual will engage in outbound cold calling within our territory to generate qualified sales appointments. Incentive compensation will be provided for cold calls that result in confirmed sales.

Essential Duties and Responsibilities

• Conduct field audits across a designated seven-county territory to evaluate the quality and consistency of cleaning services.
• Verify adherence to Jan-Pro’s operational procedures and brand standards, providing detailed audit reports.
• Communicate audit findings and recommendations to franchise owners and management, ensuring timely corrective action.
• Build and maintain professional relationships with franchisees, clients, and prospective customers.
• Execute outbound cold-calling campaigns to identify new business opportunities and schedule sales appointments.
• Track and document all cold-calling activities, including lead generation and conversion metrics.
• Collaborate with the sales department to support follow-up and closing processes.

Qualifications and Requirements

• High school diploma or equivalent required; associate or bachelor’s degree preferred.
• Prior experience in quality control, field auditing, customer service, or sales preferred.
• Excellent communication, organizational, and interpersonal skills.
• Strong attention to detail with the ability to identify and resolve issues efficiently.
• Self-motivated and able to work independently while managing multiple assignments.
• Proficiency with Microsoft Office and CRM systems.
• Valid driver’s license and reliable transportation; must be willing to travel regularly within the assigned territory.
• Experience in commercial cleaning preferred but not required.

Compensation and Benefits

• Competitive base salary based on experience.
• Performance-based incentive pay for cold calls that result in confirmed sales.
• Mileage reimbursement for approved travel within the assigned territory.
• Monthly goal incentives.
• Opportunities for professional growth within a nationally recognized franchise.
• Health and dental insurance.
• Paid time off.

Senioriy level

• Entry level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Facilities Services