Field Service Validation and Calibration Technician

System One, Inc.; Dallas (TX); On-site; USD 60,000 - 65,000; Full time

Job summary

System One is seeking a Field Service Validation and Calibration Technician in Dallas, TX. Direct Hire, annual compensation $60,000–$65,000, full-time hours, with 75–90% nationwide travel to service laboratory instruments including density meters, refractometers, polarimeters, saccharimeters, and automation solutions.

The role requires a technical degree or electronics certification, experience with calibration/validation, and strong troubleshooting skills.

Qualifications

• Technical degree or certification in electronics, or equivalent experience.
• Background in calibration, validation, or QC of analytical instrumentation.
• Ability to troubleshoot, test, repair and service technical equipment.
• Proficient with hand tools, including digital multimeters.

Responsibilities

• Perform preventive maintenance, IQ/OQ validations, troubleshooting, and repairs on laboratory instruments.
• Diagnose issues and implement effective solutions.
• Provide technical training and customer support during onsite visits, via email, and phone.
• Complete and submit IQ/OQ documentation in line with SOPs.
• Read wiring schematics and perform system interconnections.
• Manage travel schedules and submit expense reports.
• Build customer relationships and promote Preventive Maintenance Agreements.
• Provide after-hours phone support on rotation.
• Assist onsite for Production and QA as needed.
• Manage service tool inventory and prepare documentation for customer site visits.
• Prospect customers for new or renewed PM agreements.

Skills

Field service experience

IQ/OQ validations

Troubleshooting

Customer support

Wiring schematics reading

Travel readiness

Education

Technical degree or electronics certification

Tools

Digital multimeters

Hand tools

MS Office

Job description

Job Title: Field Service Validation and Calibration Technician
Location: Dallas, Texas
Type: Direct Hire
Compensation: $60,000 - $65,000
Hours: M-F Full Time

Responsibilities

• Perform preventive maintenance, IQ/OQ validations, troubleshooting, and repairs on laboratory instruments such as Density Meters, Refractometers, Polarimeters, Saccharimeters, and Automation solutions.
• Diagnose technical issues and implement effective solutions.
• Provide technical training and customer support during onsite visits, via email, and phone.
• Complete and submit IQ/OQ documentation accurately and in compliance with SOPs.
• Read and interpret wiring schematics; perform system interconnections.
• Manage travel schedules efficiently and submit expense reports promptly.
• Build strong customer relationships and promote preventive maintenance agreements.
• Provide after-hours phone support on a rotating basis.
• Assist with on-site support for Production and Quality Assurance as needed.
• Manage service tool inventory and prepare documentation for customer site visits.
• Prospect customers for new or renewed Preventive Maintenance Agreements.

Requirements

• Technical degree or certification in electronics (Analog/Digital Circuits a plus) or equivalent experience.
• Background in calibration, validation, or QC of analytical instrumentation.
• Ability to troubleshoot, test, repair, and service technical equipment.
• Skilled in using hand tools, including digital multimeters.
• Proficient in reading wiring schematics and using MS Office.
• 2+ years of field service experience with proven ability to travel extensively.
• Valid driver’s license with a clean record.

Travel Requirements

Enjoy the chance to travel nationwide, meet diverse clients, and work on advanced instrumentation in various settings. 75–90% travel across the continental U.S., including overnight stays. Comfortable with airports and air travel.

Physical Requirements

Lift up to 40 lbs. individually or 80 lbs. with assistance. Stand for 2–6 hours per day. Drive up to 6 hours to appointments.

Why Join Us?

Competitive salary and benefits package.
Ongoing training and development opportunities.
Work with cutting-edge laboratory technology.
Be part of a team that values Quality, Integrity, and Innovation.

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.