Field Service Technician - Youngstown, OH Region

Ronnoco Coffee LLC; Youngstown (OH); On-site; USD 52,000 - 66,000; Full time

Job summary

Ronnoco Beverage Solutions is seeking a Field Service Technician to travel to customer locations, install, maintain, repair, and remove coffee and filtration equipment. The role emphasizes proactive maintenance, problem solving, and strong customer service to keep beverages flowing and customers satisfied.

The position involves lifting up to 70 lbs, climbing ladders, and occasional travel. A high school diploma or equivalent is required, with mechanical and electrical know-how and a

Qualifications

• High school diploma or equivalent.
• Mechanical and electrical know-how.
• Ability to diagnose, repair, and replace equipment parts.

Responsibilities

• Install, maintain, repair, and remove brewing equipment, grinders, and filtration units.
• Perform preventative maintenance to minimize breakdowns.
• Troubleshoot issues and spot repair trends before they become big problems.
• Manage spare parts inventory and order what you need to stay ready.
• Use a handheld device to accept service calls and log notes.
• Prepare water filtration units to meet sales demand.
• Partner with your manager and teammates to keep operations running smoothly.

Skills

Mechanical know-how

Electrical know-how

Diagnostic skills

Customer service

Tech-savvy

Education

High school diploma or equivalent

Job description

Got Technical Skills? Like Coffee? Let's Brew Something Great Together!

Field Service Technician - Youngstown, OH Region

On the Road | Hands-On | Customer-Focused

Do you love solving problems, working with your hands, and keeping the coffee flowing? Are you the kind of person who gets way too much satisfaction from fixing something that's broken or installing something new? If so, we've got the perfect blend for you.

Ronnoco coffee & beverage company is more than just great drinks-we're about great experiences. And that starts with you, our next Field Service Technician!

What You'll Be Brewing Up Each Day

As a Field Service Technician, you'll be our everyday hero-traveling to customer locations to keep coffee, cold beverage, and water filtration equipment running at peak performance. Your mission, should you choose to accept it:

• Deliver top-notch customer service with every visit
• Install, maintain, repair, and remove brewing equipment, grinders, and filtration units
• Perform preventative maintenance (because the best breakdown is the one that never happens!)
• Troubleshoot issues like a pro and spot repair trends before they become big problems
• Manage spare parts inventory and order what you need to stay ready
• Use a company handheld device to accept service calls and log notes
• Prep water filtration units to keep up with sales demand
• Partner with your manager and teammates to keep everything running smoothly

What Makes You a Great Fit

You don't need a cape-just the right skills and attitude:

• High school diploma or equivalent
• Mechanical and electrical know-how (multi-meters and circuitry don't scare you)
• Ability to diagnose, repair, and replace equipment parts
• Comfortable lifting up to 70 lbs, climbing ladders, bending, standing, and moving throughout the day
• Strong problem-solving, communication, and customer service skills
• Tech-friendly (smartphones are part of the toolkit)
• A positive, team-first attitude with integrity and professionalism

The Schedule Scoop

• Five-day work week
• Some on-call nights, weekends, or holidays may pop up
• Occasional travel depending on territory needs

A Few Must-Haves

• Safe driving record and obedience to traffic laws
• Willingness to complete pre-employment testing (DOT exam and drug screen)

Why You'll Love It Here

You'll be part of a team that values quality, teamwork, and great coffee. We trust our technicians, support their growth, and appreciate the vital role they play in delighting customers every day.

Post Offer Background Check, Physical, Drug Screen Required, and MVR Check